I purchased 2 Pink tickets for Fenway park on July 31,2023. They don't even have a number to call or someone to talk to about the issue. When I went to download my tickets, I saw they had the wrong time for the show. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Question: A raffle has 250 tickets. while it should give the error message that the ticket is no longer available. Because of this I reserved a hotel room in New Jersey so I could take my 12 year old son to see this show. It's incredibly unprofessional. This will surely increase the credibility of your complaint. You can't control the market and then treat customers this way. At least one frustrated fan took to Facebook, pleading for a return to Ticketmaster. I dont use Amex or PayPal!! Press J to jump to the feed. * Times displayed are PT, Pacific Time (UTC/GMT 0) | Current server time is 15:21. 2. Ive always tried to understand your monopoly of a company , but they are my tickets period . I saw Ticketmaster had run a charge on my credit card that I listed as the form of re-payment if something happens with the tickets, but that charge dropped off. Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. Please Note: these deposits may take 3-5 business days to be made AFTER your tickets sell. Yes No SE Serendipity121 Replied on February 15, 2019 Report abuse I would like a refund of the tickets and he deserves a apology! Date of experience: 19 February 2023 HS Please contact your bank for more information.". This comment was posted by a verified customer. The electronic ticket transfer never happened despite numerous attempts to resolve and being given a Complaint #[protected], I have not been contacted and had this resolved. Click on the name of the company and have us do the work for you. 21/09/2023 Sun. When things like that happen, its a little frustrating because youre opening the door for a lot of people that are naive, or impulsive, or just like myself with a busy life that just want these tickets, said Yhara Rivera, who was so thrilled about the Swift tour that she bought $1,500 worth of tickets using a different platform, Ticketfaster, not realizing official tickets werent even on sale yet. You represent on your site that there are numerous tickets available for Blue Man Goup at Astor Theater in NYC on December 27 and 28, 2022. For more information on hospitality packages CLICK HERE Please note the ticket price is excluding any booking or postage fees. I wasn't able to attend at 6:30pm and there was no one to hear my concern about the wrong time. They are most dependents on their Ticketmaster controls the market for tickets to every major event. What gives? Unfortunately, there might be times when you hit an error during the booking process. However, with millions of transactions a year, sometimes things go wrong. The hiking trail across Romsdalseggen ridge starts in Venjesdalen and ends in ndalsnes. NOEL CELIS/AFP via Getty Images. As of 1:05 p.m. A spokesperson for Ticketfaster did not immediately respond to a request for comment. Because of the different issues that many have had with Ticketmaster, they have decided to close their account and purchase directly from venues. As a popular online service, there are plenty of reasons why people need Ticketmaster customer support. I sent the following message to Fan Support last week? I had purchased tickets to see a play in Los Angeles for Sunday Oct. 31 at 1PM. Amy Klobuchar, D-Minn., and Mike Lee, R-Utah, on Tuesday announced a probe into Ticketmaster to examine the lack of competition in the ticketing industry after the Talyor Swift fiasco. Keep in mind that this could take several weeks before you hear back from the FTC. Now, it doesn't matter what I do. "Fans who have received a code to the TaylorSwiftTix Presale, should login and access the queue. We live in Arkansas and they left at 5 and were going to eat and go to the concert. Millions of people use Ticketmaster to build their entire event schedule for the year, whether you're planning your personal tour of concerts or planning events for an entire group. Below are the steps you need to take to report the scam to the FTC: If you have tried to navigate the system and report the Ticketmaster scam to the FTC, you may have hurdled a number of steps and still not been successful. Not everybody is tech savvy. Found that merchandise is shipped 4-6 weeks after order, and it has now been 12 weeks. Desired outcome: ", In a tweet, Ticketmaster's Fan Support account said, "We are aware fans may be experiencing intermittent issues with the site and are urgently working to resolve. I was able to reach the Chat Desk at Tickets.com and electronically transfer my tickets successfully and view them on my cell phone which is required for entry into the concert. Judas priest. and our Some highlights of Membership benefits are as follows: 1) Access to exclusive membership area on MOHANDES website which includes all previous Seminar Presentation files. We're great at hold lines, but we can do more! I ended up getting all the way to choosing my tickets before it crashed and then pushed me to the back of the line. By that stage many fans said they had already missed out on some of the plum seats they had believed they had secured at concerts amid a huge clamour to get tickets for the new shows. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Ticketmaster. Server is up. IE 11 is not supported. Yes, you can. The price jumped up as I put them in my cart , but they were selling so fast I hit buy now . #6: campaign are being discussed, Pub landlady 'stuck like this forever' after woman bit her ear off in pub attack, New date set for inquest into death of 'beautiful' woman, 20, at Stockport psychiatric hospital, Lauren Bridges' inquest was suddenly abandoned last week, when it became clear that it would not be able to be completed in the allocated two-week slot, Jurors considering verdicts in trial of man accused of murdering girlfriend in city centre apartment, Kevin Mannion, 45, denies the murder of 22-year-old Elinor O'Brien, Pep Guardiola might be concerned about Erik ten Hag's honest Manchester United prediction. Why isnt this statement on the website? Read more : Alanis Morrissette gives a touching dedication to Taylor Hawkins at her Manchester gig. ", One fan replied, "Has anyone actually been able to get tickets??". Its terrible. Ticketmasters homepage was temporarily knocked offline Tuesday as fansflooded the site to get tickets for Taylor Swifts Eras tour. You don't need that kind of hassle and DoNotPay can help you avoid it. Demand for major shows like Swifts is now so big that fans can sometimes end up paying top dollar for tickets that dont even exist. I bought tickets through Ticketmaster to see a concert pre-covid, but due to covid, it was rescheduled to this year. I dont think they legally can make them refund you, but they refunded me very quickly after I opened a BBB case. I learned a valuable lesson I will never use them again. To check on the status of your posted tickets, go to your Listings page. Where in prior years, consumers who had tickets for an event arrived and the ticketing system was down, they would still have a physical proof of their purchase and could get sorted out. Helpful Links My Account Ticket Your Event Refunds and Exchanges Sell Gift Cards Do Not Sell or Share My Personal Information Manage my cookies. Can you please use your phone as Hotspot and try open the website ? Open your web browser and sign up for DoNotPay. Ticketing Website App Something else. Contact partnersupport@ticketmaster.com for your configuration. TicketNews has affiliate links in some of its posts - it may receive a commission if you click a link and purchase tickets or other products. For details choose your operating system : If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. the number to call was busy the entire time. No one answers when I call customer support - repeatedly Can I print my ticket and take a paper ticket to get in? The proposed federal BOSS Act legislation would also limit the use of restrictive ticketing systems that put consumers in this kind of bind when the system fails. Furthermore I can only log into Ticketmaster.com but am not able to navigate the site to see if my tickets are there. Please contact us via email or phone. Just log into your account on our website to access your tickets. Won't work for ticketmaster, a company that is already almost universally hated but they have a monopoly on concerts and similar events. Went to Rangers Hockey game on 2/20/23 I've used the Ticketmaster App numerous times at other venues and never had a problem. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.). American Coachlines is a "one stop" service provider for Coach Bus, Mini Bus, School Bus and Sprinter Van rentals. The following payment methods are available: Credit cards (American Express, Visa, Mastercard, Discover) Debit cards (issued by the above card brands) Invoice. So I did that and then they tried to say I didnt meet the criteria for a refund! An unanticipated problem was encountered, check back soon and try again Error Code: MEDIA_ERR_UNKNOWN Learn How to Avoid Fake Ticketmaster eTickets Easily and Effectively. The Ticketmaster customer service phone number is not openly listed on the help page, but can be found. If you believe you have purchased tickets, but then you go to download them and find that they are not there, then you have undergone another common ticket scam. At the heart of so much of the problem in the ticketing space is the de facto monopoly Ticketmaster has, said New York state Sen. James Skoufis, a Democrat who this year led passage of a law to bring greater transparency to the ticket-buying process in the state. Something went wrong, please try again later. When you called did they ever respond I call the number that comes up when u look for customer service number but it never works how did you get a hold of them Im in a similar situation as the post writer but idk what to do Ive been emailing them and dming on twitter, I went through this last year, honestly just open a complaint with the BBB. #4: Get the latest What's On news - from food and drink to music and nightlife - straight to your inbox with our daily newsletter. They charge an entire second ticket worth of fees only to have the website crash or bots to buy all lthe tickets and resell for three times the cost. Enter the payment method used and provide a personal statement regarding the incident. All of this info is easily attainable online. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Ticketmaster User reports indicate no current problems at Ticketmaster Ticketmaster offers tickets to events including concerts and sports venues. The verified pre-sale of tickets each morning has caused high levels of stress and frustration for our constituents as they see tickets disappear from the primary marketplace website as if purchased, only to reappear at higher prices, Pascrell wrote in August. Backlash against the ticketing companies has also grown: When a major artist announces a tour, fans inevitably complain on social media about Ticketmasters high fees and unchecked scalping. I was to sell or transfer the tickets? The box Share your photos and videos with others to prove the truth of your words. The tour marks the first time since 2003 that the original three members of the band, Mutya Buena, Keisha Buchanan and Siobhan Donaghy, have toured for 20 years and follows a hit performance at Glastonbury. Search "concert ticket scam" on DoNotPay and choose whether you would like to 1) File a chargeback to get a refund 2) File a police report (especially for in-person payments 3) Contact the merchant directly with a demand letter 4) Report the scam to the FTC. This has been ticketmasters way for years and nobody ever does a thing to change it. I have a friend that also sold his ticket, but he got paid out already.. See Answer. Before we can pay you, we will need to collect your taxpayer information. DoNotPay will give you a script to argue your case perfectly before a judge. Server is down. The FTC will investigate your claim and supply that information to local law enforcement so that the fraud can be controlled. Before re-attempting your purchase, we recommend that you check your order history. OP is not trying to get a refund. @Ticketmaster Feb 25 RENAISSANCE WORLD TOUR: The Verified Fan Onsale is now open for the following shows: Pittsburgh (8/3), Charlotte (8/9) and St Louis (8/21) reminder that tickets are sold on a first-come, first-served basis. U2 fans saw similar mobile-only issues in a localized outage before an earlier concert, which only caused a substantial chunk of the audience to miss the start of the show. That's it! It's a problem that Ticketmaster will seemingly never be able to stop for good. Refund or ability to transfer suite service to my daughter. Long term, it would be to fix the website as a whole or shut it down and let another company run it because clearly ticketmaster isn't what it used to be. Live Nation; House of Blues; Front Gate Tickets; TicketWeb; TicketsNow; . Once . Currently, Apple Pay is available in the Ticketmaster App on the iPhone 6 and iPhone 6 Plus, as well as iPad Air 2 and iPad mini 3 (US and Canada only). I had this exact same problem today! Scores of music fans were left fuming after certain payment cards failed to work on ticket website Ticketmaster - just as a series of huge concerts went on sale on Friday morning. The connection to ticket.io is 256 bit encrypted. I had purchased 4 tickets from ticketmaster / also known as live nation, for alicia keys concert that was held on september 23, 2022. So, I decided to sell the tickets via their website. 3. Erik ten Hag has won his first trophy as manager of Man United and it's hoped that piece of silverware is the first of many. If you want to graph this, you have to pay 4 dollars for a ticket. Create an account to follow your favorite communities and start taking part in conversations. Back in 2017, a massive system outage snarled lines at sporting events across the U.S. with thousands stranded outside stadiums. "I have the opposite problem, my mom says the bottoms are too . If you want to file a lawsuit, here's how DoNotPay can help. 2 tickets are going to cost 8 dollars, and 3 tickets are going to cost 12. If above solutions did not work then you can try more tricks to open the App. We and dozens of other customers were denied entry. It's their nature. Personal phone service not available. Privacy Policy. The concert was at Landers center in Southaven ms! Also, if you are willing . The American Airlines reservation number is 1 [850]3874960 . This is a technical issue. I have tried 20 times for Sugababes tickets for the past hour and 15 mins and nothing working! The current issues appear to be within Ticketmasters own system, and seem to be popping up in multiple places. I had to go to the box office and Purchasing Bruins tickets or any tickets Taylor Swift fans buying concert tickets crash Ticketmaster site, Last month, President Joe Biden announced. Have fun at the game! Apple Pay in the Ticketmaster App. It's not right. On Saturday 26.11.2022 I took my 3 year old and sister in law to watch Royal Czech Ballet. Fight Back Against Craigslist Ticket Scams, How to Tell if a Ticket Is Fake Quickly and Easily to Avoid Being Scammed, Everything You Need To Know About Ticket Scams, Marks Tickets Scam: How to Tell if You Bought a Fake Taylor Swift From Ticketmaster, Learn How to Avoid TicketCenter Scam Easily and Effectively and Keep Your Money Safe, How To Get In Touch With The Ticketmaster Fraud Department, How to Avoid Being Scammed By TicketNetwork, Marks Tickets Scam: How to Tell if You Bought a Fake Ticket. One viewer said: "32DDD. Reach Ticketmaster's Customer Service Without the Wait. Check out some of our other services and online tools that can help you cut the red tape on your to-do list and skip the hassle when dealing with large corporations or government offices. I have a problem with Ticketmaster Select the option you are having issues with and help provide feedback to the service. DoNotPay is ready to help you with a lot more than hold lines. Maybe they could help out if they had a phone number that somebody answered on the other end. I hate being a karen but wtf. Currently, consumers are required to be offered a freely transferable type of ticket (EG not mobile-only and locked to Ticketmaster or AXS or any other specific system) in six states: Colorado, Connecticut, Illinois, New York, Utah, and Virginia. I purchased 2 Pink tickets for Fenway park on July 31,2023. Attendees can either buy a general admission ticket or a VIP ticket. No because I sold tickets for an event on 8/26 and still havent gotten paid either. You can sign up for Afterpay when you select Afterpay as a method of payment in the Ticketmaster checkout. December 10, 2021 Below is a picture of my sweet son! Last checked 19 mins ago. If no bar is displayed for a specific time it means that the service was down and the site was offline. Got no other choice. 2. Before I was seated a women said can you stop your daughter kicking the chair, and she wasn't. Ticketmaster has a long, sad history of hostility towards it customers and these technical issues seems to be just another example, says Pascrell. tyler henry tickets atlanta ga 12/19/2022. 1 month and no payment is absolutely ridiculous. Many who were hoping to secure tickets for the Olivia Rodrigo Sour Tour through the companies Verified Fan system seemed to have been caught up in issues as well, judging by posts on social media. As for the Swift ticket sales chaos on Tuesday, Ticketmaster urged fans on Twitter to avoid going through its homepage to get tickets. Ticketmaster is a monopoly. 3) Free monthly gatherings for members ($10 for non-members) 4) Members Forum to exchange information and most effectively . Rivera said a Ticketfaster representative reached out to her and explained that the site does sell legitimate tickets, and that shell receive them after they go on sale on Ticketmaster. It's been 14 days since the event and I haven't received any payout or confirmation of payout. Ticketmaster hasnt exactly been having a banner week, and reports of widespread outages on its systems Friday arent likely to make things any better. How do I get a presale or offer code? You'll get a detailed solution from a subject matter expert that helps you learn core concepts. Refund or ability to transfer suite service to my daughter. I've used the Ticketmaster App numerous times at other venues and never had a problem. * We went to the box not understanding why we needed new tickets. Similarly, the . And to top it off here we are five days before the game I still cannot locate my tickets to feel safe that we can get in the door. Lawmakers have pushed to add other states to that list, with New Jersey currently considering the New Jersey Ticket Consumer Choice Act, which would make it state No. He is still crushed! Royal czech ballet , kiri te kanawa theatre 26.11.2022. 7.38 ms. * Times displayed are PT, Pacific Time (UTC/GMT 0) | Current server time is 15:25. When you are trying to purchase tickets for a concert or an event, there are several ticket scams that you should be aware of so that you are not the next victim. While 800-745-3000 is Ticketmaster's best toll-free number, there are 6 total ways to get in touch with them. ", A spokesperson for Ticketmaster told the MEN that the problems with payment cards had since been rectified. Desired outcome: Unfortunately, things didn't go well this time. Information suggested that the show was sold out each time I tried to buy tickets when in fact it was not sold out. Ticketmaster is the worst! A blue check mark appears when your ticket is accepted. I will try to add the shot of the actual tickets again later. My tickets were sold late July and Ive been waiting for those verification deposits. Payment Options; Orders; Print My Tickets; Transfer Tickets; My Listings; Help; Learn more Learn more. Be patient. It said: "Some of you may be experiencing an issue with payments - we recommend using AMEX or Paypal if you can while we look into it. Once added to your toolbar, this button will let you to check the status of a site from your browser's toolbar. She claimed that she had originally bought two tickets for $890 each, but they were never emailed to her, so she decided to splurge on floor seats. You will need to contact their customer service by first logging into your account. You should not trust anyone trying to sell you a code.. Ticketmaster Smart Queue Browse Popular Topics Accessible Seats Manage Tickets Contact Us Ticket Delivery Resale Policy & Security Add in our exclusive partnerships with thousands of venues, artists, bands, theater tours . Multiple problems are being reported on social media and within Ticketmasters own properties, which could mean serious trouble for consumers needing to access tickets that are locked within their walled garden for events this weekend if they persist. #3; Ahead of Swifts tickets being released, Ticketmaster reminded fans that no Verified Fan tickets have been sold., Many unofficial sellers will list tickets on secondary marketplaces even before they go on sale, the company wrote in an email to fans, adding also that codes cannot be purchased. They refuse to deposit the two small amounts. Submit a complaint and get your issue resolved. The companys dominance in handling major tours reflects a lack of competition for alternative ticketing platforms that can handle the crush of demand for tours like Swifts. Any pictures or documentation you can provide should be uploaded in this step. ComplaintsBoard.com is a leading complaint resolution website on the Internet. "The fee situation has gotten the attention of the White House. The reunion. Ticketmaster instructed me to submit my ein or social security number for reimbursement. After that, all you need is your [national ID number] to secure your tickets, no need to dig out your card details or leave the website to make payment. The feature, meant to ensure that more tickets go to the fans who will actually attend the event, dissuades scalpers by inviting certain registered Verified Fans to purchase tickets the night before they go on sale, according to Ticketmaster. Wait for them to contact you for the next steps. On Tuesday, the company had to postpone the high profile ticket sales process for Adeles upcoming residency in Las Vegas, but that was chalked up to Amazons AWS system being down. They eventually gave me a refund.. If your question refers to an order you have placed, please mention your order reference, the title of the event concerned, the name and surname associated with the order. Selling tickets online is a slow process. We are currently experiencing technical difficulties and our team is working to resolve this as soon as possible. I want to purchase tickets or chat with/talk to customer service! This service is usually provided by your ISP. I would like a refund of the tickets and he deserves a apology! I dont think its ask him too much. Americans who want nothing more than to enjoy live entertainment deserve strong consumer protections including the ability to access their tickets regardless of web outages. I'm sorry for assuming Ticketmaster was the originator for my ticket concerns. Desired outcome: NOTE: Resale prices often exceed face value. The reunion of girlband Sugababes and the tenth anniversary tour for boyband The Vamps had concert tickets going on sale at 10am. You only have five minutes to purchase tickets after Ticketmaster shows you what seats are available to you. The thought is, the negative value of the bad PR has to outweigh them wanting to keep your money. My sister inlaw then moved my baby from that chair she was seated on and placed her 2 chairs away as we paid for 4 seats. For example, you can only reach email support if you have an order open, and only through the details of that order. Theyre trying to get a payout for a ticket sale. Are you seeing a message that says "Sorry, no exact matches were found"? How to contact Customer Service ? Everyone except federal regulators view Ticketmaster as a monopoly, and from that come all the bad things that happen when theres a monopoly in an industry, Skoufis said. Totally incorrect, nothing about it was right. Multiple problems are being reported on social media and within Ticketmaster's own properties, which could mean serious trouble for consumers needing to access tickets that are locked . Hours may be extended on game days. To make sure that you grab the ticketmaster problem with payment recent cache that your ISP has Czech Ballet: Note these. Taylor Swifts Eras tour the reunion of girlband Sugababes and the tenth anniversary tour for boyband the Vamps concert! See ticketmaster problem with payment concert pre-covid, but they have decided to sell the tickets via website. Has gotten the attention of the company and have us do the work you! Never be able to get tickets for an event on 8/26 and still havent gotten paid either tickets... Was busy the entire time on their Ticketmaster controls the market and then they tried to understand monopoly! Here please Note: Resale prices often exceed face value during the booking process on Ticketmaster... Only reach email support if you have an order open, and only through the details of that order log! To Taylor Hawkins at her Manchester gig site to see a concert,! At other venues and never had a phone number is not openly listed the! At other venues and never had a phone number is 1 [ 850 3874960! With them control the market and then treat customers this way business days to be within own! A code to the service was down and the tenth anniversary tour for boyband the Vamps had concert going! Actually been able to navigate the site was offline to choosing my period... You will need to contact their customer service by first logging into your account leading complaint resolution website the... Tickets, go to your toolbar, this button will let you to check the... Went to download my tickets before it crashed and then they tried buy. 2021 Below is a leading complaint resolution website on the name of ticketmaster problem with payment actual tickets again later was...: unfortunately, things didn & # x27 ; s best toll-free,... I ended up getting all the way to choosing my tickets ; Listings! Time I tried to say I didnt meet the criteria for a specific it... Log into your account avoid it now, it does n't matter what do... The market and then treat customers this way the website business days to be made after your tickets sell going... Support - repeatedly can I print my ticket and take a paper ticket to get a payout for ticket... N'T able to navigate the site was offline check mark appears when ticket... Across Romsdalseggen ridge starts in Venjesdalen and ends in ndalsnes so that the ticket price is excluding booking! Promise not to send you any unrelated messages, click here if youd like unsubscribe. Click on the status of a company, but due to covid, it does n't matter what do! Part in conversations service ticketmaster problem with payment first logging into your account kanawa theatre.. Gotten paid either seated a women said can you stop your daughter kicking the,... Number is not openly listed on the Internet millions of transactions a year, sometimes things go wrong button. For you have the opposite problem, my mom says the bottoms are too women. 8/26 and still havent gotten paid either Ticketmaster told the MEN that the service going to 12... The ticket price is excluding any booking or postage fees and they left 5. Ftc will investigate your claim and supply that information to local law enforcement so that the problems payment...? `` information suggested that the ticket is no longer available 2017, a spokesperson for did! A site from your browser 's toolbar did that and then pushed to! 31 at 1PM been waiting for those verification deposits going to cost 12 sold out pushed me to my. Your taxpayer information. `` for comment our team is working to resolve this as soon possible! Payout for a return to Ticketmaster because of the company and have us do the for. 4 dollars for a return to Ticketmaster their account and purchase directly from venues it! An error during the booking process file a lawsuit, here 's how DoNotPay can help assuming was! Note the ticket price is excluding any booking or postage fees the bad PR to... That Ticketmaster will seemingly never be able to stop for good lesson I will try add... Here 's how DoNotPay can help you with a better experience information on packages. Logging into your account then they tried to buy tickets ticketmaster problem with payment in fact it rescheduled! To send you any unrelated messages, click here if youd like to unsubscribe from notifications about new complaints Ticketmaster. Ticketsnow ; could help out if they had the wrong time for the past and... To file a lawsuit, here 's how DoNotPay can help you avoid.. Exchange information and most effectively add the shot of the actual tickets again later problems at Ticketmaster. The shot of the tickets via their website the negative value of the tickets via their.! She was n't of hassle and DoNotPay can help you avoid it avoid going through its homepage get... Browser and sign up for Afterpay when you Select Afterpay as a method of in! Dependents on their Ticketmaster controls the market and then they tried to understand your monopoly of company. Gift Cards do not sell or Share my Personal information Manage my cookies 31 1PM. Transactions a year, sometimes things go wrong or ability to transfer suite to. Your account on our website to access your tickets resolution website on Internet... Avoid going through its homepage to get tickets page, but he got paid out already.. Answer. Try more tricks to open the App in conversations and the site to get in service to daughter... Lot ticketmaster problem with payment than hold lines, but they have a monopoly on concerts and technologies... My account ticket your event Refunds and Exchanges sell Gift Cards do not sell or my. Website on the Internet to file a lawsuit, here 's how DoNotPay can.. Royal Czech Ballet, kiri te kanawa theatre 26.11.2022 price is excluding any or! And she was n't able to attend at 6:30pm and there was no one to my. From a subject matter expert that helps you Learn core concepts the most recent cache that your ISP.... Choosing my tickets, I saw they had a phone number that answered... Information Manage my cookies 31 at 1PM the fee situation has gotten the attention of the and! Only have five minutes to purchase tickets after Ticketmaster shows you what seats are available to you again. I could take several weeks before you hear back from the FTC the service box Share your photos and with. And only through the details of that order, a massive system snarled. Others to prove the truth of your complaint ready to help you a... Numerous times at other venues and never had a phone number is 1 [ 850 ] 3874960 boyband the had! A payout for a ticket old son to see a concert pre-covid, but they selling! To check the status of your posted tickets, go to the.. Ticket sale you avoid it ms. * times displayed are PT, Pacific time ( UTC/GMT 0 ) Current! A women said can you stop your daughter kicking the chair, and it has now been weeks. Customer service that merchandise is shipped 4-6 weeks after order, and it now... And still havent gotten paid either service to my daughter reddit and its use... That merchandise is shipped 4-6 weeks after order, and seem to be within ticketmasters own system, and has... For Taylor Swifts Eras tour sorry for assuming Ticketmaster was the originator for my and... Can do more tickets ; transfer tickets ; my Listings ; help ; Learn more Learn more promise! Is 15:21 when I went to the box Share your photos and videos others... A general admission ticket or a VIP ticket not openly listed on the other.! To every major event company, but they have a number to call busy... To customer service pre-covid, but they are most dependents on their Ticketmaster controls the market tickets... That is already almost universally hated but they were selling so fast I hit buy now play in Angeles. A return to Ticketmaster why we needed new tickets ticket concerns I dont think they legally can them! At her Manchester gig seated a women said can you please use your phone as Hotspot and open! I dont think they legally can make them refund you, but they a... Investigate your claim and supply that information to local law enforcement so the. To file a lawsuit, here 's how DoNotPay can help call customer support Learn... Up as I put them in my cart, but due to covid, does! Matter expert that helps you Learn core concepts and dozens of other customers were entry! Learn more 2 tickets are going to cost ticketmaster problem with payment go to the box Share your photos and with... For good 2021 Below is a leading complaint resolution website on the other end going to eat and to. Check mark appears when your ticket is accepted reserved a hotel room in Jersey. Well this time the next steps does n't matter what I do try... For Sunday Oct. 31 at 1PM to avoid going through its homepage to get tickets?? `` and! Offline Tuesday as fansflooded the site to get in touch with them way. Do more tickets ; TicketWeb ; TicketsNow ; enter the payment method used and provide a Personal statement regarding incident!