If you want to buy tickets in more than one price category continue through the purchase process and come back to select more tickets before you make your payment, Now select the quantity of tickets you'd like to purchase. We strongly recommend pre-purchasing your tickets to avoid queues and to make sure you've got the best seat in the house. Unless otherwise provided under the Refundable Tickets Terms and Conditions of Sale (if applicable): Admission to an event is subject to the Sellers Terms. If the number you have entered is definitely correct, it may mean that the voucher was purchased prior to September 20, 2013 and can only be redeemed at a Ticketek Agency. It will be Ed's first tour down under since his record breaking 2018 Divide Tour, which saw Ed smash the record of the highest selling tour in history, with a phenomenal 1,006,387 tickets sold across Australia and New Zealand alone. When can I request a refund if I have purchased Refundable tickets? VIP PACKAGE: %PDF-1.5 Enter the required information in the fields provided. How do I check the balance of my Gift Voucher? . Age Restrictions: Disney 100: The Concert is not recommended for children under the age of 2 years. In order to gain access to Pre-Sale . Where concessions are applicable, suitable and valid identification must be provided for collection of tickets and at the event. Make your ticket buying experience easy by registering with My Ticketek, then signing in each time you visit the website. All other venues . Ticketek's service and handling fees range between $4.75 and $5.80. If you have hard copy Ticketek Gift Voucher, the expiry date is listed on your voucher. In addition, Apple's Passbook is time and location based, so provided you haven't disabled the feature (in Settings or back of the event pass), tickets added will automatically open and show on the iPhone lock screen when you are within a radius of the venue and event time, making entry into an event with a mobile ticket even quicker and easier. All mobile tickets stored in Passbook are also barcoded (but with a different 2D barcode). The AFL is a National Affiliate of the Companion Card program and we agree to provide an admission ticket for the cardholder's companion at no charge. Gift Vouchers can be purchased for specific events when available. Children 3 years and under. Retain your event ticket at all times. The number of Mobile Tickets that can be purchased per transaction is set to the ticket limit for the event you are purchasing for. Disney 100: The Concert features theatrical level sound, lighting, LED screen, haze and other SFX, which may impact those with audio or photo sensitivities. If you are purchasing multiple tickets in the one transaction, you can elect to enter all of the mobile numbers of your friends to have the tickets sent directly to their phones, or choose to have all of the tickets sent to you to then forward to friends at a later time. If magnified, the display may be blurry. What will happen if the barcode is sent to a non-smartphone? The following junior policy applies to the sale of daily public ticketing during the 2023 Toyota AFL Premiership Season: Note: At the MCG & Marvel Stadium, where members are required to redeem a daily ticket for entry and additional tickets are not available for purchase, members will have the option to book a ticket for a Junior Under 6 for $0. I wasn't told about this when booking and lost all the money due to my daughter having covid on the day, When are the tickets for Sydney guns and roses are sent out to us that already paid for them, Ive been contacted 2 times to say I will get my money back but as yet have not received it how do I speak to someone regarding this, Can I purchase general admission tickets for Parramatta game Thursday night, My card has been blocked fir some unknown reason, Kylie, my card has been blocked when trying to buy AFL tickets yesterday and today. I was told to send a message through their Facebook messenger, try that they did respond to me. N/A Boundary Zone: $50 . Any junior without a pre-purchased $0 ticket will not be permitted . Will the Mobile Ticket scanners at venues work through phone covers? Ticketek's ticketing system is able to set/limit the number of tickets individuals can purchase to an event at the request of an event organiser. https://www.fairtrading.nsw.gov.au/Consumers/Buying_services/Entertainment.html Ticketek may charge a reasonable fee for the replacement of tickets. chevron_left. There are no guarantees. It doesn't say anywhere on ticketek lmao . Trending Articles > Ticket Dispatch Schedule Ticket Dispatch Schedule > How do I contact Ticketek? To be eligible for a Group Booking, a minimum of 6 to 20 people is usually required, however this may vary. Why does Ticketek offer AFTERPAY if it doesnt allow the processing of payment .?????? 2 0 obj The tickets are sold on a first in best dressed basis, meaning that all friends receiving the invite may not be able to get the tickets. The official Ticketek Aus account - tour announcements, news, ticket offers, and instant updates on events! Please contact your local venue regarding possible seating accommodations for your specific needs at the time of ticket purchase. The only email I got a generic answer from is: customercare@ticketek.com.au. FORMULA1 ROLEX AUSTRALIAN GRAND PRIX 2023 Collector tickets are not available to those without a valid Australian address. For . On your first visit to the site after the launch of Content Personalisation, you will be shown an overlaid guide to the new features. 7:45 PM. Also tap on the 'i' icon at bottom right of event pass to 'flip' the ticket over to find extra transaction information. Once you have selected your ticket(s), there is a time limit of. You can also get it delivered instantly by selecting ezyTicket as your delivery method and receive it as a pdf attachment via email. 4 0 obj If you have not received your collector tickets within one week from the event, please click here to . Featuring hit songs from Cinderella, The Lion King, Moana, Encanto and many more, join us as original Disney film footage is projected live on the big screen. For most events, a Family ticket will admit 2 Adults and 2 Juniors or 1 Adult and 3 Juniors. The presale password must be entered in the password box on the Ticketek event page to purchase tickets via the presale. Buy your tickets for Sydney FC's home ISUZU UTE A-League matches now. If you experience any difficulties purchasing tickets online which are not answered in these FAQs, please contact us. Child / junior age range: 12 months - 13 years Membership Office hours: Monday - Friday 10am - 3pm by appointment (excluding public holidays). Browse through the seven featured genres by clicking on the tabs near the top of the, When you see an event that interests you, click on either image or title to visit the page dedicated to that event, If you're interested in a VIP experience, either corporate or as an individual, select. Some events may have a Family ticket which includes 1 Adult and 1 Junior. Mobile Ticket delivery gives you the option to have your event tickets delivered directly to your phone via SMS. Just enter the unique Voucher ID on each voucher until you reach the value of your purchase price. Ticketek Gift Vouchers are valid for 18 months from their date of purchase. If you have not recieved your tickets yet, please check the contact details you chose for delivery on your order and contact Ticketek via phone on 0800 842 538 or fill out their customer service form here. What is a price category? For any issues accessing your mobile ticket, please see Ticketek Box Office at the venue on game day. By attending the event, you and each attendee in your group acknowledge and agree that you each may be filmed and/or recorded and you each give permission to the Seller and Ticketek to use your image, likeness and voice obtained at the event in all media throughout the world for any purpose and without any compensation. Please comply with any stated ticket limit for this event. How do I purchase a Ticketek Gift Voucher? What are the terms of concession tickets? You may not be permitted to take into the event, or use, cameras or other photographic or recording equipment (including mobile phones). Phone: 07 3035 6220 (select 1 for Membership) Email: membership@thegabba.com.au. Ticketek will only provide a refund or exchange a ticket if an event is cancelled, rescheduled or significantly relocated by the Seller (and you cannot or do not wish to attend the rescheduled or relocated event), or to the extent otherwise required by law (including the Australian Consumer Law). iPad, tablet PC, laptop) to gain entry to an event? Child / junior age range: 12 months - 13 years Babes in Arms Policy: Infants under 12 months are admitted free but must be seated on a carer's lap for the duration of the concert and not occupy their own seat. Can I request a partial refund on my purchase if I have selected Refundable tickets? Can I buy tickets from unauthorised sellers such as online auction sites like eBay? The website will still select the best available within the section you have chosen, You can only select on price category at this stage. Don't worry though, until you finalise your purchase the value will remain on your voucher. Tap the trash can at the top right of the event pass to shred the event pass. Central Coast Mariners v Macarthur FC. to collect tickets. Otherwise, you must apply for a refund by the earlier of: (a) 4 weeks after notification of the reschedule or relocation; or (b) 72 hours prior to the event. Placing seats on hold and redeeming them is limited to online transactions only. You may also wish to consider taking out a relevant insurance policy to cover for any losses in the event of cancellation, rescheduling or relocation; The Seller reserves the right to add, withdraw, reschedule or substitute artists, performers, teams or players and/or vary advertised programs, prices, venues, seating arrangements (including ticket categories) and audience capacity. . To opt in, you simply need to authorise Ticketek to access your Facebook friend details and agree to share your seat details with your friends. Simply open your mobile ticket as usual from the SMS you receive from Ticketek. Can I sell tickets using online auction sites like eBay? To do this, please check the 'keep me signed in' box when you log in. Ltd. All Rights Reserved. How do I unsubscribe from My Ticketek emails? If they are using an iPhone they have the option to 'Add to Ticket Wallet' (they will need to download the app to view the ticket in their wallet). There was a problem with the email server that the message was sent to. They will be assigned the seats nearest the original purchaser. If your location is not recognised, National content will be displayed. When you arrive at the payment page of your next purchase, you will see a checkbox under the credit/debit card payment section to 'save credit/debit card details'. , ticket offers, and instant updates on events Schedule & gt ; how do check!, however this may vary GRAND PRIX 2023 Collector tickets are not answered in these FAQs please... 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