The suites have a maximum capacity of 3 adults, depending on the category. I said we've been doing this for 2.5 hrs and we like to soon. Internationally multi-awarded sommelier, makes a homage to our gastronomy allowing each bite to be enjoyed with the perfect side (Hotel Xcaret). Dear mleventk2016, We know that our beautiful property is reason enough to entice travelers around the world, but we also know that is thanks to the amazing delivery of service of our team that those who visit us feel welcome, comfortable and pampered. Excellent Marcos services. Is it possible to have an early check-in and/or late check-out? Dear MatthewW100, We are truly delighted to know that from the moment you took our transportation at the airport, your amazing All Fun Inclusive adventure began. Do I need to book my airport-hotel shuttle? Carlos Gaytn, the first Mexican chef to receive a Michelin Star, presents HA, a unique proposal in Contemporary Mexican Cuisine in Riviera Maya. Solidaridad 2- Klm 282 Lt 023 Hotel Xcaret Mexico 0.2 km from Hotel Xcaret Mexico " EXCELLENT SERVICE " 23/08/2022 Since Xenses is a half-day park, you have the choice to return to the resort to eat or pay an additional amount for a meal at the park. For us promoting our cultural heritage, offering the best culinary experiences and providing endless activities at our parks with our All Fun Inclusive plan are all part of our brand promises, however, all the aforementioned is accomplished whilst preserving nature and offering an architecture that integrates and respects the eco-system.Our staff really do take the greatest pride in ensuring each and every guest is made to feel special, and to deliver memorable levels of personalized service it is always so pleasing to hear we have got this correct, and helped to create such a memorable experience during your stay.We also are very thankful for your feedback regarding the invitation from our Mexico Destination Club members, we will address this matter with the in-house marketing manager in order to review the process and update it to make it less invasive. It sounded fun, so we signed up for it. Transportation is also included. de C.V. We use own and third-party cookies to improve your experience on our website. Please see our partners for more details. A cuisine with an artistical outburst, without prejudice or fear to seduce the world through its colors, flavors and love for Mexico. This is why we assembled our Gastronomic Group of Xcaret Hotels, a group of incredible culinary minds dedicated to curating the dining experiences in our hotels. Copyright Experiencias Xcaret Hotel S.A.P.I. Leader of a new generation of chefs that have conquered the greatest tables of the world, including the ones in Chino Poblano restaurant (Hotel Xcaret Arte). Can I eat at restaurants at Casas Im not staying in? Does the hotel have an Adults Only section? Home to 900 adults-only (16+) suites, 9 restaurants, 10 bars, and 2 cafes, you can rest assured youll be staying in comfort. Are there vegetarian or vegan options in the restaurants? You will need to make a reservation at booking or with your Guest Service Manager for all other parks. Yes, you have access to all Casas restaurants except for Kibi-Kibi, which is exclusive to Casa de los Artistas. xcaret arte. Other parks do need to be booked in advance. Lunch: 12.30 pm to 3:00 pm (12:30 pm - 3 pm) Dinner: from 6:30 p.m. to 10:30 p.m. (6.30 am - 10.30 pm) Bohio Dominicano buffet restaurant. When you think you have found your favorite dish Gaytns inspiration proposes new creations as the seasons change, ensuring your experiences are always unique and different. We truly appreciate your feedback and hope to have the opportunity to be at your service again in the future and restore your trust in our Resort.Sincerely, Hotel ManagementHotel Xcaret Mexico, This is the version of our website addressed to speakers of English in the United States. Our shared shuttle service does not require booking.If the suite that you booked offers private service, however, you will need to confirm your pick-up time with your Guest Service Manager at least 24 hours in advance. Are the optional activities in the parks included in my stay? Home to 900 adults-only (16+) suites, 9 restaurants, 10 bars, and 2 cafes, you can rest assured you'll . The concierge team brought the experience to the next level. 800 000 118. per. Are Hotel Xcaret Mxico, Hotel Xcaret Arte and La Casa de la Playa disabled friendly? Exclusively for Casa Fuego guests. Our shared shuttle service does not require booking.If the suite that you booked offers private service, however, you will need to confirm your pick-up time with your Guest Service Manager at least 24 hours in advance. If you arrive before 3 PM, please contact a Guest Service Manager to help you start your access. Restaurants near Hotel Xcaret Arte Carretera Chetumal-Puerto Juarez Km. Yes, Xaak restaurant is not included in the all-inclusive package. Youll also need your bracelet to get into the Grupo Xcaret parks. eating at hotel xcaret arte: restaurant arenal. Yes. No, you cant. No. We welcome young people 16 years old or older, if accompanied by their parents or legal guardians. With these experts at the helm, youre sure to discover not only the best all-inclusive dining youve ever experienced, but some of the best culinary experiences youll find anywhere. Yesterday, we were told that there's a big celebration tomorrow for the hotel's anniversary. Yes. Restaurants near Hotel Xcaret Mexico Carretera Chetumal - Puerto Juarez Km. First of all, I like to emphasize that the pure reason for two stars is the horrible experience of sales pitch. You will also have access to our facilities and restaurants so you can get your vacation started! One of the strengths of the Xcaret Arte hotel and one of the great reasons why we chose it is its BRUTAL gastronomy. Yes, vegetarian and vegan options are available at all parks dining. Your nice remarks will be shared with Cecilia, Betty and Rosy immediately, knowing that they will feel very motivated to have had such a positive impact on your experience. However, each suite has a double sofa-bed that can be used to sleep additional guests. Yes, you have access to all Casas restaurants except for Kibi-Kibi, which is exclusive to Casa de los Artistas. A sensory trip of ten stations, curated by our Executive Chef. One irritation was repeated requests by Concierge for us to join a sales pitch for the Mexican Destination Club (like a timeshare but they say it isnt) with offers of discounts at the parks for extras like dolphin experience etc. Yes. Signature restaurant by Chef Paco Mndez, a Michelin Star chef, renowned all over the world. Does the hotel have an Adults Only section? Stylish. Also the cut guys Ivan and Hilario are very kind you can find different options for all the family the service start at 6 pm to 11 pm the hostes are very kind alsoMore, Dear leonal264, Thank you for your wonderful review. 1 (800) 387-0999 (514) 987-9798 English. Youll have ramps and wheelchair accesses at your disposal. Casa Fuego at Hotel Xcaret Mxico is an Adults Only section (+18 years old) situated right in front of the Caribbean Sea. The experiences in the park were astoundingly good, the same quality as Disney can offer. Michelin Star chef, who will direct the worlds spotlight towards our author restaurant Encanta (Hotel Xcaret Arte). Are photos taken at the parks that I will visit, included in my stay? The spa treatments are not included in the ALL-FUN INCLUSIVE. Carlos Gaytn First Mexican chef to receive a Michelin Star. Hotel Xcaret Arte is located in front of the Caribbean Sea, next to Hotel Xcaret Mxico. No, some restaurants are subject to season availability. With your feet in the sand and the sound of the waves as background music, start your sensorial experience in Las Playas, a casual restaurant offering signature Comfort Food where you will discover innovative flavors in a relaxed atmosphere, with a spectacular view of the blue and emerald hues of the water in our coves. We applaud the creativity of an authentic recipe and taste the harmony of a dish made with great skill and passion. Is WIFI included at Hotel Xcaret Mxico, Hotel Xcaret Arte and La Casa de la Playa? The caves and landscaping generally is stunning and lots of attention to detail- very friendly and hard working staff. Buzn. He fusions Mexican and French food in a 5-diamond restaurant: Ha' (Hotel Xcaret Mxico ). From the design of the bars, the musical curation and the glassware to the infinite combinations of flavors, aromas, textures and colors that the Riviera Maya gives us. Is my credit card data safe at the moment of booking my reservation? When our caves are lit up at night, they become a romantic location, ideal for enjoying a spectacular parade of juicy meat cuts that arrive to your table as you request them. Restaurante "La Laguna' If you are not craving for Mexican food or Caribbean food, you may want to choose "La Laguna' our international cuisine restaurant, which is located on the side of Jaguar Island. Workshops are held Monday - Saturday. Xochimilco at Xavage was fun and unique. more. Riviera Maya: Hotel Xcaret Arte Limited-Time Package. It has a total of 9 restaurants, plus cafeterias and 'street' stalls, all with different concepts, all interesting and all a reason to visit the hotel. Check with your Guest Service Manager for more information or visit the Wedding section on our site. The hotels do no offer the extra beds service, however, each suite has a double sofa-bed. Yes. Yes. No. Do I need to book my airport-hotel shuttle? I certainly recommend staying in Casa Fuego as Fuego restaurant is so good. Yes, our ALL-FUN INCLUSIVE concept includes unlimited access to Xcaret, Xel-H, Xplor, Xplor Fuego, Xenses, Xavage, Xoximilco, Xenotes. As Hotel Xcaret Artes only signature restaurant, you will need to pay separately for your meals here. Photos of your visit to the parks are not included, but you will receive a special discount as a Hotel Xcaret Arte guest. We could have saved a couple of hundred dollars, but each to his own I guess. If you arrive before check-in, we have a designated section to hold your luggage and locker rooms for you to change your clothes if needed. Verify restrictions and extra cleaning charges with your Guest Service Manager. Un htel 5 toiles. International cuisine in a colorful, family atmosphere, embraced by nature in our eco-integrating architecture. You can walk to Xplore in safe well marked paths (30mins)There is not much that could have been better to be honest. Are my meals and beverages included during my stay at Hotel Xcaret Arte? No. We are so pleased to read that our Mexican setting and high standards of service made for such a memorable visit.We will have great pleasure in sharing your kind comments with the team. Upstairs, which is adults only, the party goes until 2 am. Chef of Estero (La Casa de la Playa) and Central restaurant, which has been named Greatest Restaurant in Latin America 2013-2021 in The Worlds 50 Best Restaurants ranking. Transportation is also included. 9 dining experiences from the best Culinary Group, 12 Bars and Cafes with Contemporary Drinks and Stunning Views, Food and Beverage Included for All Full-day Parks, Signature Dining Experiences with Curated Menus. Your reservation at Hotel Xcaret Arte automatically gives you access to everything included in our All-Fun Inclusive concept. We applaud the creativity of an authentic recipe, appreciate the harmony of a dish made with great skill, and understand how exceptional food can shape a travel experience. La Casa de la Playa owns 63 suites. If you need to pay with two different cards, please call our Contact Center. Meals and beverages are included with your stay. Thank you once again for taking time off your busy schedule to share this fantastic review and should you ever require another exquisite retreat, we will be more than happy to accommodate you once again.Sincerely, Hotel ManagementHotel Xcaret Mexico. Is there a minimum night stay in order to enjoy the parks of Grupo Xcaret? About half of people wore masks outside walking around the resort although it was also compulsory, but outside risk is much lower so we felt ok. We avoided the free airport transfers and shuttle buses to and from the parks as they were busy. Are there additional meal experiences at non-signature restaurants that cost extra? Every reservation made through our official website or our Contact Center will require to cover 100% of the total payment of the reservation. How often are workshops held? 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