We believe that the Lucas 16-inch underseat cabin bag is a solid option for short trips. BORG Automotive A/SBergsesvej 128600 SilkeborgDenmark, (c) 2019 Lucas A/S Privacy Policy Terms of Use. All warranty claimsmust besupported by the Warranty hangtag and be accompanied byproof of purchasesuch as a till receipt, invoice, or digital order confirmation, without which, claims will not be valid. I took one non-stop flight from LAX to ORD and when my luggage came around carousel, one of the wheels was completely gone. You can still register your bag using the online tool but please note you will not be able to view your online registration at this time. Usually, the warranty is valid for five years. Last Name. File does not meet upload requirements,please check again. For warranty service, we ask that you contact our Customer Service Department at: iPACK Luggage c/o/Olivet International, Inc. 11015 Hopkins Street Mira Loma, CA 91752 1-800-856-9119 . 0000001494 00000 n Si le dfaut de fabrication est identifi,it luggage USA Ltd. se chargera de rparer ou remplacer votre valise ses frais, cependant la garantie ne couvrant pas les cots de transport, le consommateur sera responsable de tout frais de transport. Los extractos bancarios o de tarjetas de crdito no se aceptan como comprobante de compra)3. All shipping costs arent covered, and theyll ask you to send around $15 by check or $20 by credit card, based on your location. Lucas Luggage Set is the lightest expandable luggage with sturdy 360-degree spinner wheels for extra mobility making it easy to move around. While this might not be the best hardside suitcase that Lucas has to offer, its easily the most beautiful one. Replacement products will be covered by the warranty equal to the length of time remaining on the warranty of your original purchase. And that is how you test them in the storeempty. Estimated Delivery Date. 0000023286 00000 n Follow Clever Journey on social media for travel tips, packing hacks, and latest updates! Best under seat garment bag: Lucas Cabin Luggage 16 inch Under Seat Bag. Lucas is also ranking right in the middle of the affordable range when it comes to its value. Some chic print and designs (easy to see at pickup at luggage carousel). Sign up and save. They are impossible to roll. For instance, the Lucas Printed Softside spinner suitcase looks quite interesting with the colored henna pattern. Top subscription boxes right to your door, 1996-2023, Amazon.com, Inc. or its affiliates. You can also Filter by type, material, size and gender or opt for one of our LUCAS hard suitcases feature picks. Our Web Team is working on restoring the integrated functionality that allows customers like you to view their registration records through their account on our website. That being said, you should remember that this definitely isnt a luggage set that will last decades. Although Samsonite isn't the absolute winner on our leaderboard, they lived up to their name. Pas de residencia2. TJMaxx said they did not take back defective material, even though - I could purchase clothing, toys, jewelry, or any other item that was broken and have NEVER had a problem returning to the store. 51 Stiles Lane. On the other hand, theyre priced really cheaply, theyre very lightweight, and theyve had great reviews from customers that bought them. Please ensure you keep the warranty hangtag and proof of purchase such as a till receipt, invoice, or an online order confirmation (Bank/credit card statements are not accepted as proof of purchase), as without which, claims will not be valid. Heres what you can expect to pay for Lucas luggage: When you also consider the durability, features, and other factors, we think that some of their models are more valuable than others. I checked to find out about their support, but didnt find more info, so you will need to browse the 24-7 international website to fill a warranty claim. PAY LATER. . What surprised us the most was that this bag has a side handle. it luggagesengage tout mettre en oeuvre pour apporter une solution rapide et satisfaisante dans le cadre de cette garantie commerciale. Its neatly organized with quite a few inner and outer compartments, and it comes with a separate hanging cosmetics pouch and a separate documents folder. On our rating system, Lucas ranks towards the lower end of all the affordable brands weve reviewed. The hard case is conjointly spacious, so you can store your items easily. Por supuesto, cada aerolnea/transportista tiene distintos procedimientos a seguir, de manera que lo instamos a inspeccionar siempre su equipaje apenas lo recupera de la cinta de reclamo de equipaje de la aerolnea/transportista.Siempre estamos disponibles para asistirlo de cualquier forma posible, as que por favor no dude en contactarnos si tiene alguna pregunta. Lucas is a brand operated with a company called 24-7 international located in Montville, New Jersey, and specializes in travel goods throughout the world. 51 Stiles Lane Discover more about the small businesses partnering with Amazon and Amazons commitment to empowering them. Products deemed out of warranty may still be eligible for repairs. As you can imagine, its only available in this color since its tied to the design. O they rollif they're empty. Like most on this site, I purchased Lucas brand luggage from a local TJMaxx store for a trip. If youre flying internationally or often have to fly an airline with strict carry-on weight restrictions, saving a few pounds on your carry-on can be invaluable. Spend $125.00 more and get free shipping . STEP 3: Release the button under the lock to set the combination. Warranty against Defects Depending on the product, DELSEY offers a Worldwide Limited 2, 5 or 10 Year Warranty, or a Lifetime Warranty (Warranty Period) against defects in material and workmanship . This will surely increase the credibility of your complaint. 2019. Because Lucas has put so much effort into the design, weve given them 11 out of 15 points in the Design category. I did not consider my problem to be a "return" but a claim against my warranty. Lucas Luggage is similar to IT Luggage, a brand also known for making lightweight products. Lucas does not offer one warranty for all types of products. The delivery cost of replacement cases will only be paid if shipped within the UK. Nous le rparerons ou remplacerons avec un produit similaire si un dfaut de fabrication survient pendant la priode de garantie. Product Registration. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Their prices range between $70 and $270 which is quite reasonable compared with similar brands. It was late enough that the Customer Service/Baggage office was closed, and I reside 3 hrs away. Purchased a piece of Lucas Luggage on 6/10/22. Make sure you retain you proof of purchase for warranty purposes. Lucas priced their luggage really cheaply, and everyone can get a piece with a reasonable price. Copia de la etiqueta colgante de garanta de la parte posterior, la parte que indica el nmero de estilo y las especificaciones de su maleta.4. T.J. Maxx - I am complaining about clearance price item, T.J. Maxx - shady practices-poor customer service. It was damaged due to poor quality on the first leg of my flight on 6/12/22. 9 luggage rigid 2020 according to Avoid Missing Flights, Are There Chargers On Planes? Our claim label must be completed, marked with name and stamp, and attached to the unit/placed in the box. Cores returned to Lucas, which are not corresponding to items bought from Lucas, will be kept registered for 5 years. In cities, where we do not have our office or vendors, the customer shall courier the bag for any service required to our facility at their own cost. Have you ever tried that, Ch. This guarantee gives you specific legal rights, and you may also have other rights which vary from state to state. E: customerservice@24-7int.com. 0000001186 00000 n 1 EAST 33RD STREET 8TH FLOOR. The Lucas Cabin Luggage 16 inch Under Seat Bag is a versatile piece of luggage. Its really affordable, which is why you wont be too disappointed when something breaks. I did not consider my problem to be a "return" but a claim against my warranty. Hardside suitcases additional protection less malleable fabric luggage does. Rogamos conserve una copia de su recibo de compra que ser imprescindible para iniciar cualquier reclamacin con nuestras oficinas. Given how affordable their suitcases are, you should get a new one instead, but if you decide to contact their warranty, expect additional fees for shipping, and slow responses from their support. Shop Accessories. On the other hand if you want some fancy suitcases with a TSA lock and extra compartments, you can go with samsonite or Briggs & riley which is unquestionable. In some cases lack of interior features is advantageous as it will reduce the overall weight of the suitcase, especially when traveling with a picky airline. It also comes with four spinner wheels and a retractable handle, along with an extra handle on the top so that you can maneuver and carry the suitcase around. E: customerservice@24-7int.com. $299 $ 49. The best luggage takes in agreement with The interior is nearly identical to the Treadlight, so expect to get a spacious main compartment and a couple of pockets to fit your belongings. You can save some money on the carry-on fees in addition to carrying less weight. Warranty Service. Get exclusive offers and product . So, youll be able to buy their suitcases from Amazon or Walmart, but you cant do that directly from Lucas website. It is next to impossible. Design. If it luggage determines that your claim is valid within the terms of our warranty, we will repair, provide new parts, or replace your luggage. Click here to start. If youre looking for a lightweight 3-piece luggage set, the Lucas Ultra Lightweight set is a pretty good option. While that doesnt mean that the brand is bad, it does mean that some options in the affordable range are much better. 1-800-299-8864. Hull. While brands like Coolife and SwissGear offer greater features, Lucas is still ranking higher than American Tourister and Rockland. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. A few people complained that the top handle isnt properly secured to the frame, and the stitching falls apart when the bag is packed full. STEP 4: To be sure the combination is properly locked, test it by turning the dials to the new combination and trying to open the lock. Please note: bank/credit card statements are not accepted as proof of purchase. The main compartment is very roomy because the suitcase is expandable, and it comes with tie-down straps. Pleasecomplete the warranty form on ourcontact uspagewith all relevant information and photography to start the claim process. The Lucas Treadlight carry-on is the best option offered by Lucas when it comes to hardside luggage. SwissTech warrants to the original purchaser that this product is free from defects in material and workmanship for 15 years from the original date of purchase. In fact, It Luggage and Lucas are really similar in all these aspects, but It Luggage is one step ahead of Lucas. endstream endobj 66 0 obj<>/Size 42/Type/XRef>>stream It is top-quality for people who appreciate the product because it grants an expandable suitcase with spinners wheels, the Lucas hard cases are top-of-the-heap solution for your next journey. We use affiliate links, and receive a small commission if you make purchases through them. If your luggage was damaged by an airline, you should immediately submit a damage claim with the airline. Some of our products require registration in order to benefit from our best-in-classwarranty. 0000006869 00000 n Sort. Unfortunately, there have been many complaints about the warranty service of the Lucas suitcase. 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