8. Indemnification. Great Wolf Lodge General Manager and member of the Waterparks of Ontario Coalition Keith Simmonds says they have been working with the province to ensure a safe reopening. You understand and agree that cancellation by Great Wolf of your Program account will result in the cancellation and forfeiture of all Voyagers Points, rewards, Member benefits, and the inability to earn and/or redeem further Voyagers Points, rewards, and Member benefits. We use cookies to improve your experience on this site, to show you personalized advertising, and to gather web traffic data. If you cancel your account, any unredeemed Voyagers Points, rewards or Member benefits, and/or progress towards the foregoing will automatically be cancelled and forfeited and will no longer be available for redemption. Full-Time. Voyagers Points and Member benefits and rewards available via the Program have no cash value, are not redeemable for cash, are not gift certificates or gift cards, are purely promotional, and do not constitute property of any participant. Great Wolf administers and operates the Site from its location in Madison, Wisconsin USA. All Voyagers Points that have not been redeemed will expire fifteen (15) months after the date upon which the Voyagers Points were received (which is the date of the Qualifying Purchase for which the Voyagers Points were received). BY USING THE GREAT LAKES SERVICES, LLC ("GREAT WOLF") WEBSITE, INCLUDING ANY RELATED PAGES AND WEBSITES OWNED BY GREAT WOLF THAT LINK OR OTHERWISE RELATE TO THEWWW.GREATWOLF.COMWEBSITE (THE "SITE"), YOU ARE AUTOMATICALLY AGREEING TO AND SHOW THAT YOU HAVE READ AND UNDERSTOOD THESE TERMS AND CONDITIONS (THE "AGREEMENT"). Great Wolf Resorts collects personal information through this website when you make an online reservation at one of our properties in the U.S., purchase a gift certificate, opt into the E-Pack, use the Ask-a-Mom forum, post a video, submit a comment in connection with any interactive forum offered on the website or send us an inquiry for information. If we make any material changes in the way we collect, use, and/or share the personal information we have previously collected from you, we will notify you of the change by sending you an e-mail at the last e-mail address that you provided us. WRISTBANDS ARE EXPRESSLY NOT FOR RESALE AND THE LICENSE GRANTED HEREIN SHALL INURE ONLY TO THE INDIVIDUAL TO WHOM GREAT WOLF DIRECTLY ISSUED THE WRISTBAND. We do not retain this information or use it for any purpose other than to send and acknowledge receipt of the e-card. When this reservation was booked I paid extra for the flexible cancellation option which would allow us to cancel if something came up for a little bit extra. Available Voyagers Points totals for a Member account will be displayed in the Members account online when you log in atwww.greatwolf.com. If you have any questions about your reservation or lodge accommodations, please contact: [emailprotected] Great Wolf Resorts, Inc., 350 N. Orleans Street, Suite 10000B, Chicago, Illinois 60654, ATTN: Privacy Team. No portion of any payment for purchases qualifying for the Program or any Voyagers Points or rewards constitute consideration paid for any of the foregoing. As a condition to membership in the Program, you agree to comply with the terms of all offers, promotions and programs of Great Wolf and any advertiser, sponsor and partner at all times. Program accounts are limited to one individual per account. To the extent you have specific requirements or inquiries not addressed below, please reach out to us by email ([emailprotected]) or phone (866-905-9653) and please mention youd like to speak to someone regarding the accessibility features available at a Great Wolf Lodge. Free Cancellation Up to 9 days before check-in 1NT Family Suite $242 From $109/nt 55% off Two queen beds and one full sofa bed w/ daily water park wristbands for six 1,000+ bought 2NT Family Suite $229 From $99/nt 57% off Two queen beds and one full sofa bed w/ daily water park wristbands for six; 2-night minimum stay; 2 night min 1,000+ bought The policy is effective as of 2 p.m. on March 15. Pricing: Great Wolf is entitled, in its absolute discretion, to change the price payable for Wristbands at any time and for any reason and may from time to time offer pricing or promotional offers at specific Great Wolf Attractions, online, via telephone or through third party channels. You must be at least 18 years of age (or the age of majority in your jurisdiction of residence) to participate in the GWL Program. Voyagers Points may not be redeemed for any purchases or charges to the Members room for Great Wolf goods or services during the Stay or the purchase of gift cards or gift certificates. Participation in the Program is void if prohibited by law in the jurisdiction in which the prospective participant resides. For the avoidance of doubt, the full value of any part of the value of the Wristband will not be refunded, nor will any compensation be paid or payable if any of the Great Wolf Attractions become unavailable or if any part of the Great Wolf Attractions are closed or removed. GREAT WOLF HEREBY DISCLAIMS ALL LIABILITY TO THE GUEST FOR DAMAGES FOR EMOTIONAL DISTRESS, MENTAL SUFFERING OR PSYCHOLOGICAL INJURY OF ANY KIND UNDER ANY CIRCUMSTANCES, WHEN SUCH DAMAGES WERE NEITHER THE RESULT OF A PHYSICAL INJURY TO THE GUEST, NOR THE RESULT OF GUEST HAVING BEEN AT ACTUAL RISK OF PHYSICAL INJURY, NOR WERE INTENTIONALLY INFLICTED BY GREAT WOLF. Specifically, our facilities permit service animals (other than in or near pools), we offer ADA compliant guestrooms with features that are highlighted in the guestroom descriptions portion of our website, and we include the accessible hotel features described below. IF YOU DO NOT AGREE TO ABIDE BY THESE TERMS AND CONDITIONS, YOU MAY NOT USE THE SITE. Qu necesito mostrar cuando llegue al resort? Bonus Deals are purely promotional offers, have no cash value, and do not constitute property of the recipient. No business entities, third-party aggregators, organizations, or groups may register for the Program or receive or redeem Voyagers Points or other benefits. Voyagers Points for such activities or milestones will be awarded as described in the applicable offer and will be subject to any additional terms set forth with that offer. Great Wolf will give notices for the Program, at Great Wolf's sole discretion, except as required by law, by email, regular mail, general posting on the Website or postings in participating Great Wolf locations, or through other methods deemed appropriate by Great Wolf as permitted under law. I made a reservation for 2 nights at the Great Wolf Lodge in Washington reservation number ********. Upon redemption, the total room charge for the Stay is reduced by the then-applicable value of the number of Voyagers Points that the Member redeems, after application of other promotional offers and discounts and before tax. THE ARBITRATION SHALL BE ADMINISTERED BY NATIONAL ARBITRATION AND MEDIATION (NAM) UNDER ITS COMPREHENSIVE DISPUTE RESOLUTION RULES AND PROCEDURES AND NAMS FEE SCHEDULE IN EFFECT AT THE TIME OF THE PROCEDURE, EACH OF WHICH ARE DEEMED TO BE INCORPORATED HEREIN BY REFERENCE. Such Guest Room Wristband is valid only for the period of the corresponding Reservation. Violation of Resort Rules may result in expulsion from Great Wolf Attractions and the Resort. Property at a Glance: Great Wolf Lodge Sandusky. THIS DISCLAIMER OF WARRANTY CONSTITUTES AN ESSENTIAL PART OF THIS AGREEMENT. Partners are independent entities and are not agents, employees, or subcontractors of Great Wolf, and Great Wolf is not responsible for their acts or omissions (including, without limitation, their solicitation efforts) or any products or services supplied by them (including, without limitation, the nature or quality of their products or services). Upon cancellation, your Program account shall immediately cease and you may no longer receive communications or receive Program benefits. Great Wolf is under no obligation to provide Members with any particular number of Voyagers Point-earning opportunities, special offers, or to send messages to them. To find more, please read ourPrivacy PolicyandCookie Policy. YOU RELEASE GREAT WOLF AND THE GREAT WOLF PARTIES FROM ANY CLAIMS OR LIABILITIES ARISING FROM THE MATERIALS AND WAIVE THE RIGHT TO PURSUE ANY CLAIM AGAINST GREAT WOLF AND THE GREAT WOLF PARTIES ARISING OUT OF OR RELATING TO THIS AGREEMENT, THE SITE, AND/OR THE MATERIALS. To be excluded from this monitoring, please clickhere. For clarification, to qualify as a Stay, booking for the Stay at the Great Wolf location must be made directly with Great Wolf. Great Wolf may also change accommodations, alter or cancel any activities of, deny service of alcohol to, confine to guest room, search the guest room, property or baggage of any Guest when in the sole opinion of Great Wolf, the Guests conduct or presence, or that of any minor for whom the Guest is responsible, is believed to present a possible danger, security risk or be detrimental to himself or the health, welfare, comfort or enjoyment of others, or is in violation of any provision of this Agreement. All trademarks, service marks, trade names, trade dress, logos, designs and sounds associated with the Site are owned by Great Wolf or third parties that have authorized their use. Roomy suites comfortably sleep up to six guests. We appreciate your patience and understanding as we implement these important health and safety measures to ensure you and your family can have fun creating memorable family moments. Guests with animals not qualifying as service animals under applicable law will be asked to check out and will forfeit their deposit. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL, CONSEQUENTIAL OR SPECIAL DAMAGES, SO THIS EXCLUSION AND LIMITATION MAY NOT APPLY TO USER AND IN SUCH CASE GREAT WOLFS LIABILITY AND THAT OF THE GREAT WOLF PARTIES SHALL BE LIMITED TO THE GREATEST EXTENT PERMITTED BY LAW. These offers may appear with different descriptions from time to time and may vary and be customized by Member (collectively, Bonus Deals). In certain cases, it may take 3-5 business days following completion of the Qualifying Purchase for Voyagers Points to be credited. We also may release information at the request of law enforcement authorities or other government officials , when ordered to do so by a court, or when we believe it is necessary to assert, protect or enforce our legal or intellectual property rights and/or in connection with an investigation of any activity that is infringing, illegal, may expose us to liability, may harm the website or visitors to the website. GREAT WOLF DOES NOT UNDERTAKE ANY OBLIGATION OR RESPONSIBILITY TO UPDATE OR AMEND ANY SUCH INFORMATION PUBLISHED AT THE SITE. 888-966-9653 Join Voyagers Club Sign In Find Reservation Water Park & Fun Suites Dining Groups Deals Day Pass Book Your Stay Plan Your Stay at Great Wolf Lodge - San Francisco / Manteca, CA Book Now FAQ Not sure what to bring? This Agreement will be governed by and construed in accordance with the laws of the state of Wisconsin, excluding that body of laws pertaining to conflict of laws. Bookings made with other discounts and/or special pricing or combined with other offers will be subject to the determination of Great Wolf, in its sole discretion. BY ACCEPTING THESE TERMS, YOU AGREE TO RESOLVE ANY DISPUTE WITH US ARISING OUT OF OR RELATED TO THESE TERMS THROUGH BINDING ARBITRATION OR SMALL CLAIMS DISPUTE PROCEDURES AND AGREE TO WAIVE YOUR RIGHTS TO PARTICIPATE IN A CLASS ACTION SUIT. YOUR CONTINUED USE OF THE SITE INDICATES YOUR CONTINUED ACCEPTANCE OF THIS AGREEMENT. Such Wristbands may be subject to additional terms and conditions as part of the sale. Guest understands and agrees that Great Wolf has a zero tolerance policy for illegal activity and shall report such activity to the appropriate authorities. Any offer for any feature or service made on the Site is void where prohibited. Through your continued use of our Site, you indicate that you agree to our use of Cookies as described in this Cookie Policy, as describedhere. 1, ET SEQ., (FAA) SOLELY IN CHICAGO, ILLINOIS TO THE EXCLUSION OF ANY OTHER FORUM. $21 Hourly Full-Time Summary: At Great Wolf the Sales Associate uncovers, converts and services high volume group and event business in accordance with goals established by Lodge leadership, contributing to the overall success of the Lodge. ALL RIGHTS TO USE THE SITE ARE GRANTED ON THE CONDITION THAT SUCH RIGHTS ARE FORFEITED IF USER FAILS TO COMPLY WITH THE AGREEMENT.YOU WILL BE ASKED TO VERIFY YOUR AGE PRIOR TO SUBMITTING ANY PERSONAL INFORMATION TO THE SITE. By Shawn M. Carter FOXBusiness. Uno de los miembros en mi grupo tiene alergias. Members will not be eligible to receive Voyagers Points from a referral if the referral recipient: (1) has previously completed a stay at a Great Wolf property, (2) has an existing reservation at a Great Wolf property at the time the referral is issued, (3) is an existing Member of the Program, (4) has an existing guest account with Great Wolf, or (5) has previously consented to receiving marketing communications from Great Wolf. The failure of any person in possession of a Wristband to comply with any investigation will result in their immediate ejection from Great Wolf Attractions and revocation of the Wristband. Except as may be required by law, neither a party nor its representatives may disclose the existence, content, or results of any arbitration hereunder without the prior written consent of all parties. WITHOUT LIMITING THE PRECEDING SENTENCE, IN NO EVENT WILL GREAT WOLF BE LIABLE TO GUEST FOR ANY CONSEQUENTIAL, INCIDENTAL, EXEMPLARY OR PUNITIVE DAMAGES. The arbitration will be conducted in Chicago, Illinois, and the laws of the state in which the Resort is located shall govern. 4. Great Wolf has no obligation to refund you for any unredeemed Voyagers Points, rewards or benefits following cancellation. To redeem Voyagers Points, a Member must be logged into his/her Member account at the time of booking the Stay. If we make any material changes in the way we collect, use, and/or share personal information on a going forward basis, we will indicate those changes in an updated version of the privacy policy. Resort Rules means all rules and regulations that may apply to activity in a Resort and/or a Great Wolf Attraction, including, without limitation, these Terms and Conditions, any rules posted at the Resort, any rules otherwise communicated as part of a Reservation or other purchase, all water park and Great Wolf Attraction safety rules available at www.greatwolf.com and all applicable laws. Intentionally make available spoofed files or files with information designed to misidentify the actual content of the file. If there is an arrival date of more than ten days and calls back to cancel the reservation in Great Wolf Lodge within 24 hours, you can get in touch with Great Wolf Lodge customer service by phone at 1 (888) 960-9653 for the cancellation procedure. Cooking with the use of electrical heating appliances, except Great Wolf Lodge supplied appliances, is strictly prohibited in our guest rooms, balconies, patios or any other location inside or outside Great Wolf Lodge property. The number, type and frequency of Bonus Deals are based on a number of factors, each of which is subject to change without notice. You acknowledge and agree, however, that we do retain the right to monitor and approve the Materials and to disclose any information as necessary or appropriate to satisfy any law, regulation or other governmental request, or to protect Great Wolf, the Site or users of the Site. We require guest checking in to be at least 21 years of age and to present the credit card used at time of booking (in case of incidental charges) and a photo ID upon check-in. Voyagers Points may be subject to limitations on redemption, including, without limitation, booking availability at the selected Great Wolf location, black-out dates, notwithstanding any errors in advertising to the contrary. THE SITE IS PROVIDED 'AS IS' AND ON AN "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE WARRANTIES THAT IT IS FREE OF DEFECTS, VIRUS FREE, ABLE TO OPERATE ON AN UNINTERRUPTED BASIS, OR THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Contact Us. Smoking, vaping, burning of candles, incense, or any other open flames is not permitted. Each party shall pay its own proportionate share of arbitrator fees and expenses. You understand and agree that your continued use of the Site indicates your acceptance of any such modifications, which shall become a part of this Agreement. Resort means one of the Great Wolf Lodge locations. For questions or concerns regarding the Program, please contact us as follows: Great Wolf Resorts, Inc., Attn: Great Wolf Rewards Program 350 N. Orleans St., Suite 10000B Chicago, IL 60654 Phone: 708.967.3300 Fax: 608.729.2235 E-mail:[emailprotected]. Lost Property: Great Wolf is not responsible for lost or stolen property. This resort may charge daily resort fees not to exceed $75 per day. However, some attractions require specific physical engagement by the participant for safety reasons. How will you know if we change our Privacy Policy? You further agree that any guests in your room are authorized by you to charge to the room from anywhere in the resort or on the resort premises, unless you advise the Front Desk otherwise. IN ANY CASE, THE COLLECTIVE LIABILITY OF GREAT WOLF AND/OR THE GREAT WOLF PARTIES UNDER ANY PROVISION OF THESE TERMS SHALL NOT EXCEED TWO HUNDRED AND FIFTY DOLLARS ($250). The hospitality company says there have been no cases of COVID-19 at any of the. Great Wolf, in its absolute discretion, reserves the right to vary the opening and closing dates of the Great Wolf Attractions and to close, remove, or cancel all or any part of the rides, events or facilities within the Great Wolf Attractions for any reason, including without limitation, technical, health and safety, and/or operational reasons or due to special events or private functions. read more Amenities and More Takes Reservations No Delivery No Takeout Void where restricted or prohibited by law. Our failure to insist upon strict performance of any of these Terms shall not be construed as a waiver of any provision or right. The Program is operated by Great Lakes Services, LLC (Great Wolf, or we). Covered Locations: These terms and conditions apply to Wristbands for the following Great Wolf Lodge locations, provided however, each Wristband, unless expressly provided otherwise, is exclusive and limited to one (1) Great Wolf location, and does not grant access to any other Great Wolf location. Notices; Electronic Communications. Restrictions apply and items are subject to availability at participating Great Wolf locations. Without limiting the user conduct terms under the Website Terms and Conditions, by joining the Program, you agree to remain courteous and respectful toward employees, contractors, and agents of Great Wolf, its affiliates, operators, partners, guests and other Members. This Agreement constitutes the entire agreement between the parties concerning the subject matter hereof. Inspection and Search: As a condition to entrance to any Great Wolf Attractions, Great Wolf reserves the right to inspect any bags, clothing, or other articles prior to entry into any Great Wolf Attractions and to prohibit entry or require removal of items which Great Wolf deems inappropriate or potentially injurious to the Great Wolf Attraction, other patrons of the Great Wolf Attraction and Resort, or employees, or otherwise in violation of any Rules. All other offers and other Member benefits expire in connection with the terms provided with that reward offer or Member Benefit. Upon sign-up, you will be required to provide the requested information, including, but not limited to, name, password, and e-mail address. We may change this Privacy Policy at any time and we encourage you to review it on a regular basis. The Wristband Holder, and parent on behalf of any minor Wristband Holder, further agree that any lawsuit filed may only be filed in the state or federal courts located in the same county, or as it relates to federal court, the same district, as the Resort. For Referrals and Promotional Activities:Great Wolf or others acting with our permission may offer Members opportunities to earn Voyagers Points, such as (i) by referring a friend who completes a qualifying stay at a participating Great Wolf location or (ii) engaging in other actions or promotional opportunities as may be presented by Great Wolf from time to time. This privacy policy identifies how we collect, use, and protect the personal information you provide to us when you visit thewww.greatwolf.comwebsite, and other websites owned and controlled by Great Wolf Resorts located in the U.S. This is simply bad business's and one that doesn't earn repeat customers or potential customers to ever want to visit. 9. Who can use mobile check-in and how does it work? Our email contact regarding such matters is as follows:[emailprotected]. Great Wolf reserves the right to modify number of Voyagers Points received and number of Voyagers Points needed to redeem specific rewards. Guests who reschedule will receive a $50 lodge credit. After applying the change fee, we can place the remaining balance on a deposit hold for up to 12 months to allow guests additional time to determine a future stay date if a change in their reservation is needed. Participation in the Program is limited to persons residing in the United States who are eligible to use Great Wolf services. Included within the Resort Rules are the expectations that all guests not (i) engage in disorderly conduct, (ii) use abusive or inappropriate language, (iii) wear clothing that is overly revealing or contains non-family friendly messaging or pictures, (iv) display tattoos that contains non-family friendly messaging or pictures, (v) engage in inappropriate interpersonal exchanges, including, without limitation, photographing or videotaping third parties without permission, unwanted physical contact, inappropriate gestures or other communications, or unwanted communication with other guests or staff (including as may be distracting to staff on duty), or (vi) otherwise violate any Resort Rules or applicable laws. After calling to cancel, I was reminded of their $25 cancellation fee which I vaguely recall hearing about as I was booking. Please note that information that you voluntarily provide in public portions of the website is not protected information and such information could potentially be collected and used in ways which we cannot control.In addition to using your information as described above, if you opt-in we may also occasionally send you e-mail announcements regarding special promotions and other information we believe will be of interest to you. electric, propane or charcoal) and any electrical device that Great Wolf Lodge deems unsafe. All Bonus Deals must be redeemed prior to the stated expiration date to be valid. What information is collected online from children under 13 and how is it used? TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL GREAT WOLF AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SUBCONTRACTORS, REPRESENTATIVES, AFFILIATES, AND SUPPLIERS (COLLECTIVELY, THE "GREAT WOLF PARTIES") BE LIABLE TO USER FOR DAMAGES OF ANY KIND, INCLUDING ANY GENERAL, SPECIAL, PUNITIVE, DIRECT, INDIRECT, COMPENSATORY, INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OR INABILITY TO USE THE SITE, INCLUDING, BUT NOT LIMITED TO, LOSS OF DATA, DATA BEING RENDERED INACCURATE, LOSSES SUSTAINED BY USER OR THIRD PARTIES, A FAILURE OF THE SITE TO OPERATE WITH ANY OTHER PROGRAMS, LOSS OF GOODWILL, WORK STOPPAGE, COMPUTER FAILURE OR MALFUNCTION, OR ANY AND ALL OTHER COMMERCIAL DAMAGES OR LOSSES, EVEN IF ADVISED OF THE POSSIBILITY THEREOF, AND REGARDLESS OF THE LEGAL OR EQUITABLE THEORY (CONTRACT, TORT OR OTHERWISE) UPON WHICH THE CLAIM IS BASED. Individuals are limited to one account per person and duplicate accounts (including under multiple email addresses) may be deleted or terminated by Great Wolf, in its sole discretion. Great Wolf shall be the sole arbiter in cases of suspected abuse, fraud or violation of these Terms, and any decision it makes relating to termination or disabling of Program account shall be final and binding. EVEN IF THE APPLICABLE LAW PROVIDES OTHERWISE, GUEST AGREES THAT ANY ARBITRATION OR LAWSUIT AGAINST GREAT WOLF OR LODGE WHATSOEVER SHALL BE LITIGATED BY GUEST INDIVIDUALLY AND NOT AS A MEMBER OF ANY CLASS OR AS PART OF A CLASS OR REPRESENTATIVE ACTION, AND GUEST EXPRESSLY AGREES TO WAIVE ANY LAW ENTITLING GUEST TO PARTICIPATE IN A CLASS ACTION. The following hotel amenities are accessible for guests with special requirements: We seek to offer a range of accessible entertainment options at our properties. Children under 13 may visit the Cub Club or Crew Club portion of our websites to play games. Great Wolf reserves the right to modify, suspend, or terminate, at Great Wolf's sole and absolute discretion, the Program in its entirety, for any reason. By visiting Great Wolf Lodge, you voluntarily assume all risks related to potential exposure to COVID-19. Determinations regarding redemption of Bonus Deals are subject to the discretion of the participating Great Wolf location. Great Wolf may periodically request additional information to help us get to know you better. No problem! Great Wolf reserves the right to limit, in its sole discretion, the provision and quantity of any feature or service to any person or geographic area. Great Wolfs Copyright Agent for notice of claims of copyright infringement can be reached at: Great Wolf Resorts, Attn: General Counsel, 525 Junction Road, Suite 6000 South, Madison WI 53717. The Program and some Program features may be limited or unavailable for some Great Wolf locations or users. Disclaimer of Warranties/Limitation of Liability. 6. Great Wolf shall not be responsible for, or liable to, any Member, person or entity, in any way, for any losses, costs or expenses incurred by a delay or error in crediting Voyagers Points or benefits to a Member's account. For the avoidance of doubt, only natural persons transacting in their personal capacity and for their own account are eligible to participate. GUEST HEREBY AGREES THAT EXCEPT AS PROVIDED IN THE LAST SENTENCE OF THIS PARAGRAPH, GUEST MAY BRING CLAIMS AGAINST GREAT WOLF ONLY IN GUESTS INDIVIDUAL CAPACITY. Cmo puedo avisar al resort? Great Wolfs Wristband Terms and Conditions are available online at. In some cases you may still receive messages (which may have been scheduled prior to the account termination) after termination of enrollment in the Program. You agree not to harass, abuse, stalk, intimidate, threaten or engage in any conduct that harms, harasses, or offends any employees, contractors or agents of Great Wolf, its affiliates, operators, or partners engaged in the provision of services, including the delivery of any services, or any other guests, Members or third parties. The indoor water park in Fitchburg. Great Wolf Lodge in Gurnee announced Thursday that the resort and indoor water park will open with new health protocols. Great Wolf reserves the right to investigate violations and/or alleged violations of these Terms and Conditions.