Therefore, if your HVAC system is suddenly not working, the cause could be the thermostat not properly relaying temperature changing messages to the system. Learn how to stay safe around electricity. There is still some cold air to come. Search for your product name or model number to select your product from the options that appear below Not sure what product you have? eco+ makes it easy to use cleaner energy and reduce your carbon footprint. Open Hours: Learn gas conservation tips and more. "We're buying and making as much power as we can between those hours. Test the transformer: This guide will give you teach you how to fix a thermostat and give you a quick rundown of basic thermostat troubleshooting before any more drastic measures need to be taken. Once you submit the application, you will receive an enrollment/confirmation number that you can use to access your application. 9am to 5pm CDT. If this doesnt work, try resetting your thermostat with the reset button, changing the batteries, or cleaning off any dust and dirt inside. Once you add on all the state and county taxes it came to 250 and few cent. The thermostat they send you is mandatory in the sense they will install it for you and if it is not powered on they will assume there is a fault and want to fix it. And is the thermostat that they send you mandatory, or if you have an existing smart thermostat, are you permitted to continue using that? Small devices are installed on your AC, water heater, and internet modem. Dealers can answer questions, help you find the right products for your home, and repair your system. Dont worry, you wont have to change the oil. The devices all talk to each other to help you save.. And TECO will help you fill out a planner online to adjust your appliances use based on your needs. Essentially, your thermostat tells the other components of your HVAC system what to do. I dont know if $6.87 is really worth it to go back to their outdated thermostat. To clean it, remove the thermostat's cover and use a soft brush to wipe away any dirt or other debris. State regulators agreed last week to allow TECO to remove the remaining 19,000 customers on the utility's "Prime Time" program by the end of 2016 because it was no longer cost-effective. Its time to call in a professional if youve done all the basic troubleshooting steps like changing your thermostat batteries, unlocking, resetting, and cleaning the thermostat, as well as checking your homes power source. your heater wont turn on. Check the Circuit Breaker If the batteries weren't faulty, then check if your thermostat is receiving power. Use a level to check for level. TECO 'energy planner' program goes high-tech. Single-stage Programmable Thermostat Support, Pro 2000 Horizontal Programmable Thermostat Support, https://twitter.com/messages/compose?recipient_id=182916123. Your thermostat operating manual will tell you to match the cycle rate setting to your heating system type. But if you make your contact, and the heater begins to run, your thermostat is shot. "I just kind of used whatever I needed and didn't even think about my usage," Affronti said. Auto-changeover (see below) - Both HEAT and COOL icons are on. I know the feeling all too well. Business, Smart Thermostat program rebate application, Customer Care: 1-800-633-3991 We do not have solar, so I don't have any input as far as that goes. The goal of energy planner is to get you to stop using power in peak hours, which in the hot summer months is from 4-6 p.m. As an incentive for signing up, TECO gives you a cheaper rate. Turn off the power to your HVAC system at the circuit breaker panel box. That was earlier this summer so it's possible they have changed their practice. Saturday and Sunday To see if your thermostat truly is faulty (gone off the deep end! Clean the thermostatskey parts (see below). Here are a few other signs to look out for that indicate you might need a thermostat replacement: If youve tried all our troubleshooting tips to no avail, dont run to the store to buy a replacement thermostat quite yet. The Energy Planner portal makes it easy to adjust temperature settings, program appliances and more from. As an Amazon Associate we earn from qualifying purchases. Press question mark to learn the rest of the keyboard shortcuts. Just tape the thermometer on the wall next to the thermostat, wait 15 minutes, and check if the two are reading the same temperature. one thats connected directly to wall-mounted or baseboard heater, youll need to have power cut at the breaker box. I just have my own Ecobee smart thermostat. If you find your system is continuously running or short cycling, the first thing you should do is perform some thermostat troubleshooting tips weve already discussed, like changing the batteries, checking the circuit breaker, and cleaning off dust. 1. (888) 223-0800. One can go on the pool pump if you've got one, too. I currently have a solar array with a battery backup, and I'm not seeing anything that says Solar is excluded from using the Energy Planner program, like it has been in the past. Thermostats purchased prior to this date do not qualify for the rebate. TECO's Energy Planner program Was wondering if anyone would be willing to share what the Energy Planner bill looks like for a household with more than 1,000kWh of use. Also the hot water heater is off most of the day. They'll get you all set up for when your appliances trigger on and off," said Anastasiou. It also assumes some very basic level in handiness to do a couple of cleaning tasks, a quick check to test the accuracy of your thermostat and to rule out any other components in your system. Personally I would say not worth it, but I'm curious what you pay while you live in a sauna, With the tiered energy planner rates the bill for electric came to $214. Your thermostat frequently displays the incorrect room temperature. Inspect the wiring on the base. Here are the common causes of this issue: Dirty Thermostat Once again, your thermostat could use some cleaning. By clicking '. Sign up to get storm preparedness and savings tips! Theyll get your thermostat back up and running! Homeowner Support Do any wires feel loose or look like theyre not connected any more? Inside, youll see these with colored wires wrapped around them. "That's . Connect with our Customer Care team about your products, warranties, and dealer concerns. If you find that your HVAC system is pumping out heat or air conditioning at a drastically different temperature than you desire, or not producing any heat or AC at all, its time to check your thermostat. T10 Pro Smart Thermostat with RedLINK Room Sensor, See current discounts, promotions and bundles, Find rebates and rewards for upgrading to a smart thermostat. Page 8 When the system is Off, OFF displays to the left. sunshine811.com. Even an inadvertent shoulder bump can knock things askew. An experienced specialist will ensure that your thermostat and HVAC system are working correctly. KNOW YOUR MODEL NUMBER? (877) 588-1010 Set up eco+ Open your ecobee mobile app. Improper wiring can lead to serious problems, such as electrocution, a burst circuit breaker, or severe damage to the HVAC system. This offer is charging over $20,000 to install a $4,000+ product you can buy elsewhere and have it installed for for $2-3000. My Powerwall let's me grab daily metrics, so I'm debating on shuffling things around for a couple days to a week and pulling the dailies and running numbers on it to see whether or not it would be cheaper to flip over. Instead, call in an HVAC professional, who can help you determine if a replacement is necessary, or if your thermostat can be salvaged and repaired. Flip the circuit breaker on and off to see if it reboots your system and fixes the problem. I am a US resident over 18 years of age and agree to the Resideo Privacy Policy.*. A typical forced air system will cycle about five times in an hour, this is normal. While there are a number of common problems your. In this case, call in an HVAC professional to help determine if you need a system. Like we mentioned earlier, the thermostat is kind of like the boss of your HVAC system. If you don't have an account, it's easy to create one. If you have questions, please emailcomconreq@tecoenergy.comor call813-275-3909on weekdays from 8 a.m. to 5 p.m. Tampa Electric is an Emera company. If so, remove the cover and replace the battery. Sign up for our Tampa Electric e-News Update. How often your heat turns on and off depends on may factors including the type of heating system you have as well as how much your system needs to run to maintain your temperature setting (in other words, how cool or cold it is outside). Therefore, if your HVAC system is suddenly not working, the cause could be the thermostat not properly relaying temperature changing messages to the system. Our Privacy Policy governs the use of your information. Since the bi-metal coils on a mercury switch thermostat need to be sensitive to temperature changes, its good to have these sparkling clean. Sign up for weekly storm and savings tips! The application will prompt you to upload the following information: Once work is complete,you must submit a paid receipt/invoice (proof of purchase)to Tampa Electric. For Your Alternatively, the problem could be a result of dust and dirt on your actual HVAC system. The house is a 2 story 2100sqf with 4 ton A/C. Box 2562Tampa, Florida 33601-2562. We used 2743 kWh last month. But first As a preliminary step, remove the cover from the thermostat to get started. away in your house! Any of the other issues above should be investigated by an air conditioning specialist. Was wondering if anyone would be willing to share what the Energy Planner bill looks like for a household with more than 1,000kWh of use. Copyright 2023 HomeRepairGeek.com - All rights reserved. Take a customized online energy audit. Simply enter your login information. Make sure that they are inserted properly. You may need to gently pry or push a button or clip to let itsnap free. Monday through Friday: Report Gas Leaks 877 TECO PGS (877) 832-6747 Call Before You Dig 811 sunshine811.com Customer Care Tampa Electric Toll-free (888) 223-0800 Polk (863) 299-0800 For Business 866 TECO BIZ (866) 832-6249 TECO Peoples Gas Toll Free 877 TECO PGS (877) 832-6747 Video NOT THE DIY TYPE? Energy Star Smart Thermostat. A needlenose pliers works great to move and twist disconnected wires back in place around the screws. "That's crazy! TECO reportedly has performed more than 416,500 no-cost home energy audits and paid almost 426,000 rebates to customer who have participated in the company's energy efficiency programs. If you have eco+, select it from the main menu. Well start with basic visual stuff, then move on to a couple other tests. To get started, TECO checks out your home. Box 111Tampa, FL 33601-0111, TECO Peoples GasP.O. This will allow you to make changes and upload any required files. TECO is offering a backup electric generator from Generac. Sign up to get storm preparedness and savings tips! 2. For electronic models (photo on left), you can use a can of compressed air or just the small brush. Itll be so fun youll forget all about freezing (or steaming!) Im going to take a wild guess and say that if youre troubleshooting a thermostat it means the link between you and your heating or cooling system is failing you. (888) 223-0800. One common cause of this issue is a dirty thermostat that cant properly regulate the temperature in your home. Cooling - Displays on the iThermostat as COOL. We live in a home that's a little over 3,000 sq ft; 2 AC units. Total was $373, but we live in Plant City, so about $50 of that is related to living in incorporated Plant City. There are a few quick ways to start the thermostat troubleshooting process. Only ENERGY STAR smart thermostats have their energy savings independently certified, based on real user data, to ensure that they save energy and deliver high-quality performance. TIP: If it appears you still have the same thermostat problems, check out our guide how to replace a thermostat. Start, stop or transfer your electric service. Besides, I can hear the system fan whirring away in the attic. To get started, TECO checks out your home. HVAC system issues can be a bit trickier and more complex than some thermostat mishaps, but troubleshooting the thermostat is always a good place to start when your system is having a problem. By the way, terminals = screws. Was debating on shifting my EVs to charge at night, and have my battery backup take over during the "high" usage period, so that I only need to worry about the "medium" and "low" billing periods, to kind of do a "dry run" of being on the Energy Planner program, and seeing what that'd look like. 5 p.m. Tampa Electric is an Emera company was earlier this summer so it 's possible they changed! 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