The PIP assessment with questions on mental health is a great opportunity for you to talk about how your mental health condition affects you. Reasons for preferring a telephone assessment included finding it easier/more comfortable, not needing to travel and it feeling less stressful. A fifth said that video would make them too nervous or anxious (20 per cent) and/or that they would not know how to use the technology (19 per cent). More than two thirds (68 per cent) of this group mentioned not needing to travel and 59 per cent of them found telephone assessments easier or more comfortable. Above we describe how claimants with certain characteristics were more or less likely to prefer a particular assessment channel. Nearly four in ten still preferred a telephone (39 per cent) or face-to-face assessment (41 per cent). What do you put on a PIP form for depression? Over six in ten claimants (62 per cent) had experience of a video call. We and our partners use cookies to Store and/or access information on a device. The most common reasons reported were issues with the assessors behaviour (29 per cent) and having insufficient or limited time to understand and/or provide answers to the questions (21 per cent). Other less common difficulties included understanding the questions (4 per cent), finding a quiet place (4 per cent) and difficulties hearing the assessor due to the claimants condition rather than technical issues with the line (2 per cent). One in five (20 per cent of) claimants reported experiencing other difficulties during the assessment. This is someone with extensive knowledge of the. You can score enough points and get either the daily living part, the mobility part, or both. Hopefully you will be "lucky" In order for the DWP to change from a telephone assessment to a paper-based assessment, you will need a letter from your GP that states it would cause you "overwhelming psychological distress" to take part in a telephone assessment. In a reasonable and attainable time: Does it take you a lot more amount of time to do the activity than it would take most people. 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Claimants who recalled receiving a communication were asked whether any other information would have been helpful prior to the assessment. Those who felt comfortable with video assessments were asked their reasons why. Any new evidence about how your condition affects your daily life, which you have not already sent to the DWP: A copy of your PIP claim form with you. Unweighted base: Claimants who had third person support only (n=240). Report: Once your PIP assessment with questions on mental health has finished, these health professionals will make a report discussing which PIP descriptors apply to you and elaborate on their reasoning. So we give the right advice for you, can you answer which Nation you're from? Here is a sample PIP question on mental health: Do you need help from another person to plan a route to somewhere you know well? Since the introduction of the COVID-19 lockdown measures in March 2020, the usual face-to-face assessments were temporarily suspended and replaced with telephone assessments. The nature of claimants health conditions also significantly predicted their assessment preferences. Most commonly this was problems with holding the telephone or using a loudspeaker (13 per cent). Even with the letter, the DWP can still turn down a paper-based While the majority of claimants found the information helpful, over one in five (28 per cent for PIP claimants and 21 per cent undergoing WCA) said they would have liked more information about what would be covered. As described previously this analysis looked at the relative impact of key claimant characteristics in predicting channel choice (namely assessment outcome, previous experience of face-to-face assessments, age, gender, and health conditions as predictor variables, as well as an interaction effect between age and gender). However, these figures should be taken as indicative given the small number of claimants involved. A predicted probability is the average estimated likelihood of claimants preferring an assessment channel (over all other available options) based on the variables included in these models. How are gambling and mental health conditions linked? The most common reasons for preferring this assessment mode included being able to see the assessor while remaining comfortable at home and being better able to show their condition. As might be expected, new claimants were more likely to say they would have appreciated more information on what to expect (26 per cent compared to 16 per cent of those undergoing reassessment). Claimants whose PIP claim had been awarded and those awaiting their claim outcome were more satisfied with the assessment than those whose claim was disallowed (88 per cent and 79 per cent respectively, compared to 51 per cent). Over one in four (29 per cent) spoke to a friend or relative and nearly one in ten (8 per cent) spoke to a social care or support worker. | Mental Health Forum Unanswered threads Talk with people who know what it's like! Most (95 per cent) claimants agreed that they were able to explain to the assessor how their condition affected their daily life. Three quarters of claimants (75 per cent) reported being satisfied or very satisfied with their experience of how the telephone assessment was conducted. As your wife has received a text message then she will need to make sure that she answers the phone between the time stated in the text. This will ensure you are familiar with the journey, so you arrive in plenty of time and reduce the possibility of being stressed before your assessment. Nearly one in three (32 per cent) of claimants drew on additional support or information before the assessment beyond DWP or the assessment provider. Differences were less pronounced according to previous experience of a face-to-face assessment. Claimants who were awarded PIP were more likely to have previously attended a face-to-face assessment for a previous claim (57 per cent) than those who were disallowed PIP (47 per cent). For those undergoing WCA, over six in ten (62 per cent of) claimants would prefer a telephone assessment, with nearly one in four (23 per cent) wanting face-to-face. You are awarded points for each activity, based on your ability and how much help and assistance you need to do it. One in five (20 per cent) spoke to a friend or family member, while others spoke to a social care or support worker, GP, other health professional, charity or support group workers or Citizens Advice. The majority (87 per cent) did not experience any issues, while some reported problems with sound quality (claimant hearing the assessor) and signal problems (both 5 per cent). Unlike the regression analysis for PIP claimants, there was evidence from our final models for WCA respondents that the relationship between a respondents age and their channel preference varied by their gender. When asked what would have improved their experience of the telephone assessment, around half (51 per cent) of claimants said that no further improvements were necessary. Preference for telephone or face-to-face assessments. The consent submitted will only be used for data processing originating from this website. London They need to use that actual phrase. Claimants who had initially opted for face-to-face over telephone were least likely to change their view at this stage. PIP can be paid to those who are in and out of work and is not dependent on a persons financial status or National Insurance contributions. The first survey comprised Personal Independence Payment (PIP) claimants who underwent a telephone assessment to determine their eligibility for the benefit. Nearly one in three (32 per cent) reported issues with the questions (the way they were asked, type, focus and coverage). This approach allows us to estimate the relationship between each of these five variables on channel preference, while controlling for the other four factors. your mental health condition makes using a bus or train difficult. Having a mental health condition was a significant predictor of appointment preference amongst WCA applicants. In this brief blog, we have talked about PIP assessment questions on mental health, what the PIP assessment is for, the procedure of the PIP assessment, and more information about PIP assessment questions on mental health. The WCA survey was conducted in two waves between 18th August 11th October 2020, with new and repeat claimants who had a WCA telephone assessment between May and July 2020. Of those who did not feel able to explain how their health condition affects their daily life, 45 per cent felt that the assessor did not listen, seemed uninterested or was not understanding of the claimants condition or situation. 30 September 2020 at 8:04AM in Disability money matters. Reasons given for feeling comfortable with a video call included being able to see the assessor whilst staying at home and being able to give visual evidence of health conditions. Most people have to take the PIP medical assessment with questions on mental health to get this benefit program. The assessment provider was able to incorporate breaks in 93 per cent of cases where it had been requested. You are most welcome to join today! Those that were not comfortable with a video assessment tended to dislike video calls, not want to be on camera, felt it would make them nervous or anxious or did not know how to use the technology. Pip telephone assessment experience. For example, 91 per cent agreed or strongly agreed that the assessor listened to and understood the assessor, compared to 99 per cent who went on to say they preferred a telephone assessment. More than once: Can you repeat the activity as many times as you are required to? Men were also more likely to prefer a telephone assessment, but not to the same extent as women. Most of these variables only predicted preference for telephone or face-to-face appointments, and not for video appointments, in a three-way choice model. someone goes out with you. The PIP medical assessment consists of several parts and will last on average, 60 minutes: Discussion and questions: The Health Professional will ask you questions about how your health affects your everyday life. Those with an unknown outcome were far less pronounced in their preferences. You may be required to send medical proof of why you need to take the PIP assessment with questions on mental health in your home. That's why benefits like Personal Independence Payment (PIP) can make such a difference. Nearly one third of claimants (31 per cent) were joined by someone to support them on the call, most commonly a family member (24 per cent). WebThrough the utilization of behavioral health, holistic and evidenced-based therapies, we provide inpatient mental health treatment and private inpatient mental health facilities. Women were also more likely (66 per cent) than men (56 per cent) to report using video calls in the past. New claimants were more likely to say they would have liked more information. WebThose who were awarded PIP were more likely to favour telephone (62 per cent) than those with an unknown outcome (49 per cent) and those who were disallowed (18 per cent). Assessments will now either be paper based or telephone. WebWith current waiting times, it means that you have enough time to gather more evidence to back up any points you think have not been marked properly during the PIP Phone Assessment. Over nine in ten (93 per cent of) claimants were satisfied that the assessor called on time and 98 per cent agreed that the assessor explained clearly what would happen at the beginning of the call. For those undergoing WCA logistic regression analysis found that the outcome of the assessment, gender and previous experience of face-to-face assessments were significant predictors of a claimants preference for telephone or face-to-face assessments. More than half new claimants preferred face-to-face assessments because the communication with the assessor is better (53 per cent, compared to 31 per cent). I first applied for pip back in 2016 and was awarded a paper based award . Again, those who said they preferred a telephone assessment were more likely to not think anything needed to be improved (68 per cent) than those who preferred face-to-face (32 per cent). You can ask for an adjustment of your appointment date for your PIP assessment with questions on mental health by calling your assessment provider using the contact number in the appointment letter. A health professional will carry out your assessment - they'll write a report and send it to the DWP. The most common reasons among those who preferred a face-to-face assessment included feeling that they would be better able to explain their condition, finding it easier or more comfortable to speak to someone in person, communicating more easily and being able to build rapport with the assessor. WebThose who were awarded PIP were more likely to favour telephone (62 per cent) than those with an unknown outcome (49 per cent) and those who were disallowed (18 per cent). Any reported differences in opinion by claim outcome should therefore be interpreted with this in mind. Qwom I dont want to put a dampener on things but unless your depression & anxiety majorly affect your daily living i doubt you will score enough points to meet the standard rate. The mental health conditions that qualify for disability in the UK are depressive disorders, dementia, chronic anxiety such as anxiety disorders, and bipolar disorder. This question in the PIP assessment with questions one mental health means that you find it hard to do the following: This question shows that the DWP is interested in knowing about how you deal with the long and short journeys that you will be going to buy some groceries or other necessities. This analysis provides an estimate of the relationship between each of these variables and a claimants assessment preference, while controlling for the other variables included in these models. Older claimants were more likely to feel comfortable sharing this information (82 per cent of those aged 55 and over, compared with 72 per cent of those aged under 35). When predicted probabilities are presented for sub-groups of claimants, these are generated by estimating the likelihood of claimants preferring a particular assessment channel while constraining them to have the characteristic that defines this sub-group (for example, as if all claimants were female). When asked if anything could have improved their experience of the assessment, around half of PIP claimants (51 per cent) and three quarters (72 per cent) of those undergoing WCA did not feel any changes were necessary. However, none of the selected variables were statistically significant in predicting preference for a video assessment. However, claimants with mental health conditions were less likely to feel comfortable (74 per cent). Alongside descriptive statistics, this report presents the results of some more advanced statistical analysis known as binary logistic regression models. Those not awarded had only a 16 per cent probability of preferring telephone given a three-way choice, almost unchanged from the two-way choice model prediction of 17 per cent. WebThere are 3 parts to the guide for assessment providers ( APs) carrying out assessments for Personal Independence Payment ( PIP ). If you are considered to not have much disability in certain activities, you should try some of the following activities: organizing and cooking food eating and drinking controlling your treatments washing and bathing Following the assessment, claimants are placed in one of three benefit groups depending on their condition impact severity, who receive differing benefit amounts and level of support accordingly: Fit for Work claimants placed in this group are required to look for work that is suitable for their health condition and be prepared to work to retain their access to benefit. Qwom I dont want to put a dampener on things but unless your depression & anxiety majorly affect your daily living i doubt you will score enough points to meet the standard rate. The points you score for each kind of activity in a section are added together to reach an overall score. The small number who felt they were not able to explain their condition were most likely to say they felt that the assessor was not listening, that the questions were not appropriate, or they needed to be face-to-face with the assessor to explain their condition properly. If youre in the armed forces or a close family member of someone who is, the rules on living and registering in England, Wales or Scotland isnt practised. In this model, only reporting a mental health condition was associated with a slightly decreased preference for a video assessment. Claimants in older age groups were less likely to seek additional support than younger groups (40 per cent of those aged 55 or older, compared to 61 per cent of those aged under 35). Those who reported a mental health condition were significantly less likely to prefer a face-to-face appointment than those with a condition that mostly affected their mobility or their stamina or breathing. WebIt's important you prepare - the DWP will use evidence from the assessment to decide if you can get PIP. All percentages cited in this report are based on the weighted data and are rounded to the nearest whole number. 64 Posts. Those placed in the LCWRA group (15 per cent) and those with mobility issues (16 per cent) were more likely to have difficulty holding the telephone or using a loudspeaker (compared to 7 per cent of those awaiting further assessment, and 7 per cent of those with no mobility issues). Six in ten (62 per cent) of those who were undergoing a reassessment expressed a preference for telephone assessments compared to around four in ten (41 per cent) of those with a new claim. Over half (56 per cent) of claimants said they would be comfortable conducting an assessment via a video call. Again, claimants who went on to say they preferred face-to-face assessments compared to telephone and those not placed in the LCWRA group were less likely to agree that they were able to explain how their condition affects them (86 per cent and 91 per cent respectively). When asked if anything could have improved their experience of the assessment nearly three quarters (72 per cent) of claimants did not feel any changes were necessary. This analysis found that the outcome of the assessment, gender and previous experience of face-to-face assessments were significant predictors of a claimants preference for telephone or face-to-face assessments. For each of the three assessment channels, this report will present the results of the final logistic regression model containing the five key variables that have been added in an iterative manner: assessment outcome, previous assessment experience, gender, age and health conditions. Claimants who went on to say they preferred face-to-face to telephone assessments were less likely to report the assessors behaviour positively. Unweighted base: All claimants who recalled receiving information prior to their assessment (n=1008). A health professional will carry out your assessment - they'll write a report and send it to the DWP. You can score enough points and get either the daily living part, the mobility part, or both. The youngest group of male claimants (under 35 years old) were as likely to have a predicted probability of favouring a face-to-face assessment (46 per cent) as telephone (47 per cent). WCA survey respondents were also asked about adjustment requests. Then get someone to come and sit with you at the next one as support? Daisy2016 Forumite. No two people are affected in the same way but let us look at some of the If you adjusted the date by your own without letting the assessment provider know, this is considered as discrimination and you should call your local Citizens advice for help with this kind of situation. The assessment outcome, gender, any previous experience of face-to-face assessments and presence of a mental health condition were significant predictors of a claimants channel preference. In every other age group, but particularly for those aged 35-44, male claimants were more likely to prefer telephone assessments. Unweighted base: only claimants who are comfortable with video assessments (n=492). This type of response was more common for women (41 per cent) than men (31 per cent). You are found capable if you did the following movements and other activities: The health professional will place their observations in your form and then place some reviews about your results in your examinations. This analysis uses an iterative approach to build an understanding of the data. Full details of the sampling and fieldwork are contained in the separate technical annex. Some will then be asked to complete a WCA, to further measure the extent to which illness or disability affects their ability to work. The majority of claimants also agreed that the assessor listened to them and made sure they understood what the claimant was saying (PIP - 78 per cent; WCA - 97 per cent). Your assessment provider will be Independent Assessment Services or Capita - you should get a letter telling you which one it will be. Namely, claimants with a PIP award were more likely to prefer telephone over a face-to-face assessment even after controlling for other factors likely to influence choice. Six in ten (62 per cent) stated a preference for telephone assessments, while just over one in five (23 per cent) would still prefer face-to-face. The aims of the research were to explore claimants: PIP is a benefit for people with a long-term health condition or disability. Above we describe how claimants with certain characteristics were more or less likely to prefer a particular assessment channel, for example those disallowed PIP were less likely to prefer telephone assessments. What is the PIP medical assessment?. Claimants were asked whether there were any topics in relation to their condition that they found difficult to talk about over the telephone. All individuals who apply for either ESA or UC due to a health condition and/or disability complete a capability for work questionnaire and provide medical evidence as part of their claim. Men and claimants aged under 35 were more likely to seek additional support. If you are considered to not have much disability in certain activities, you should try some of the following activities: The assistance you will get can be a person or a pet or you might be accompanied by a driver to your car or the service might change your home to make you accommodate easily in your condition. Most claimants reported no other practical difficulties during the call but nearly one in seven (15 per cent) had problems holding the handset for the duration of the call or not being able to use a loudspeaker. Women and those placed in the LCWRA group were significantly more likely to prefer telephone assessments, given a three-way choice, even when taking their age, health conditions and previous experience of assessments into account. To ask for an adjustment, phone your assessment provider in advance using the number on your appointment letter. Unweighted base: All claimants (Whether the assessor provided clear explanation n=822) (Whether assessor listened and understood claimant n=823). The PIP medical assessment consists of several parts and will last on average, 60 minutes: Discussion and questions: The Health Professional will ask you questions about how your health affects your everyday life. Across both surveys, preference was highly associated with the outcome of the telephone assessment. 64 Posts. Physical and mental examination: If required, and with your consent, they will conduct a brief physical and Safely: Can you do the activity without risking danger to yourself or someone else? In total, 94 per cent of claimants were satisfied with how the telephone assessment was conducted. Eighty-three per cent of claimants experienced no technical issues during the call. Do be advised that the 'DWP' call handlers are not PIP advisers. Given a two-way choice (between face-to-face and telephone appointments), claimants who reported a mental health condition were significantly less likely to prefer a face-to-face appointment than those whose condition mostly affected other aspects of their health. Unweighted base: Claimants who were uncomfortable with video assessments only (n=342). Of those who did not feel they were able to explain the impact of their condition fully, nearly half (45 per cent) felt that the assessor was not listening, seemed uninterested or was not showing understanding of their condition. Those who preferred a face-to-face assessment reported a range of reasons, the most common being that they would be better able to explain their condition, would find it easier/more comfortable to speak to someone in person, could communicate more easily and build rapport with the assessor. This is in comparison to 21 per cent of claimants who expressed no initial preference between a telephone or face-to-face, and ten per cent who initially preferred a face-to-face assessment. Four out of five claimants (80 per cent) did not experience any other practical difficulties although nearly one in eight (13 per cent) had trouble holding the handset for the duration of the call or not being able to use a loudspeaker. What you have difficulty with, or cant do at all - for example, leaving the house, socialising, cooking. In particular, claimants placed in the LCWRA group had a strong preference for telephone (over face-to-face) after taking their other characteristics into account. Women were also more likely than men to say they would feel nervous (22 per cent compared to 12 per cent). Coded open text question. Sarah Cheesbrough. This could be a family member, friend, or someone who assists with hearing, cognitive or language difficulties. The report reports on differences between groups of claimants that would have been statistically significant if the survey was conducted using full random probability survey methods. Seventy-seven per cent of claimants with placed in the LCWRA group said that the telephone assessment did not require any improvements compared with 57 per cent of those who had been awaiting further assessment. Claimants were asked whether they would prefer a telephone or face-to-face assessment in the future, assuming that the government advice would allow them to do so. PIP telephone assessment | Mental Health Forum Unanswered threads Talk with people who know what it's like! PIP telephone assessment questions was created by drummer53 I have a telephone assessment tomorrow and Ive been through all the guides but can find anything about what to expect in a telephone assessment, like what Parts to the assessor how their condition affected their daily life parts to the same extent as women know. 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