Afashionblog.com is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. The low cost of labor in China makes it easier to make goods there. Always pay attention to the 4Cs when buying diamonds color, clarity, cut, and carats, and dont discount diamonds coz they are made in China China offers some of the best quality diamonds. They treat their people like trash!!! Well, the first thing you need to know is that buying jewelry online can be very confusing, especially with all the options available to you. Kay Jewelers is now a division of the subsidiary company Sterling Jewelers and operates as the number one mall-store brand for jewelry in the United States. The cookie is used to store the user consent for the cookies in the category "Performance". Specialization, advanced technologies, access to labor, and heavy investment in machinery result in fast production processes, which is a huge win to retailers around the world. The company provides customers who purchase and own their jewelry a number of services, and by purchasing an extended service plan, these customers can take advantage of the jewelers' services for the life of the product. He is also a fashion jewelry manufacturer that help thousands of small business to grow and also do business with some big fashion jewelry brands. They are really refusing to give me My money back. So, where are the diamond rings by Kay Jewelers made? We aim to provide readers with the most up-to-date information available about today's consumer products and services. 4.5 out of 5 stars 4,667. Yes, and besides being real, it is also among the most expensive gold on the market. About 15% of the gold mined in the world has been produced over the past 10 years. She lives out of state so I ordered online in her name and shipped it to her. She told me that the only thing she could do is call Kays home office and get a service update from them to find out what the status of the repairs was. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. Thats why its our mission to help customer Celebrate Life and Express Love by offering high quality, competitively priced jewelry and watches coupled with an outstanding customer experience. She couldnt respond. The company personalizes jewelry for customers, including adding monograms or engraving special messages into jewelry pieces to make them one of a kind or tailored for a specific person. The Chinese standard is very high. It is possible to mark gold from China with Chinese characters. I absolutely only shopped at the Kay's in Clarksville Indiana because of Chris the store manager was great to work with. Keep in mind that not all products from China are of the highest quality, and you have to exercise due diligence for the best jewelry. At KAY Outlet, our wide selection of affordable rings has everything you are looking for to find the best styles at unbeatable prices. Unsubscribe easily. Thanks for visiting Consumerist.com. Sort By. While you need to be cautious when buying sterling silver jewelry from China, BJ925 silver is real. I asked another associate if everyone signs that and she said she was there just covering that she doesnt work on that relocation. Also, to repair the structural mess they made of my wedding set when they were crookedly soldiered together and also when they smooshed down a channel in order to fix a baguette that would occasionally slide out of place. They tried to say since it was a custom ring I could not get my money back after spending thousands of dollars. We were not given any insurance claim information. This time, its not possible to say that 925 gold is actually a thing. Double check your spelling, try broadening your search words to more general terms or limit your search to one or two words. Even though it didn't ship yet I was told they cannot change the city state and zip code. color: #515666; It is made up of 94.5% silver and 7.5% additional metal. They will only take your money and never fix your jewelry properly. Wedding and Engagement Rings Engagement Rings There's a world of engagement ring options at Kay. (Expert Answer in 2023), Are Multiple Ear Piercings Unprofessional in 2023? It should NOT be this hard to get my money back. We were never notified about the incident. They boast an excellent cut, and you will be happy to know that the diamonds grades feature the highest clarity grade in 7 whopping grades. }, KAY Jewelers Credit CardLearn More/Apply NowPay Bill/Manage AccountRegister Card In the above screenshot, we see a 3/4 carat Towlkowsky diamond engagement ring or sale for $6,499.00. My diamond, like every diamond, is unique, personal, and meaningful just how every diamond should feel., Liz takes the confusion and guesswork out of whats an intimidating purchase for any guy and just steers you (and your wallet) the right way. 5 out of 5 stars (477) $ 675.00. Want more consumer news? Item #: 252335904. At this point, I let the lady know that I was sick of the excuses being made. Not a phone call. Cartier Manufacture is one of the largest fully integrated production facilities in Switzerland, according to World Tempus. The release is me agreeing not to make any negative comments on social media and that we have resolved any issue amicable. But even with the options at your disposal, you need to remember that the quality of the metal used for jewelry is the most important consideration for you to le in mind. The Kay Jewelers ring is $8,798.64 The Blue Nile ring is $4,785 That's a staggering difference of $4,013.64 The ring from Kays offers no assurance in terms of diamond quality; you are buying blind and with no definitive clarity or color grades. The purity of the silver is the subject of a stamp on silver jewellery. No one will email me back and the support chat are reading my messages (2 checks means read) & not saying ANYTHING! There was so much back and forth with the manufacture with sizing and when the ring was returned, it was dented and scraped horribly. I contacted a representative, Katley M, and stated I wanted to cancel. Kay uses the I1 clarity grade diamonds for the pre-set engagement rings. In 2007, he purchased as a Christmas present the matching anniversary band (he was going to hold off for our anniversary, but the band had been discontinued), this one with a warranty purchased for it as well. He gave me 1000% great customer service!!! The store manager showed total disregard for the loss of a ring that had immense sentimental value to my boyfriend. We value your privacy. Although Kay Jewelers is a name brand and offers familiarity with convenient mall and online shopping, you are much better off purchasing from retailers that take pride in their diamond inventory quality and offer better value for money. $29.80 $ 29. The whole experience has been awful, do not shop at Kay! Original review: Dec. 27, 2022. Learn more. $659.40 (40% off) By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Set where you live, what language you speak, and the currency you use. It was an open trade secret for Chinas low-cost jewelry-makers to know that the metal is strong and malleable at low temperatures. Then, on the January 3rd they charged me for the Engagement ring and said it was going to be shipped almost 2 weeks later. Ever since I got the ring back from the original service to replace the shattered baguette, Ive had nothing but problems. I wanted it returned ASAP. Im friends with the manager and she lied to me as well. Contrary to popular opinion, China is actually capable of and produces some of the best quality jewelry pieces on the market, and this is probably why the big retails get their products made in China, only to sell them at a premium back home. He was elated to find the beautiful ring that his deceased father had worn daily and was designed and made by his mother. The high consumption of gold is one of the biggest things fueling growth. What about the ring setting? background: #515666; They will tell lies, not return phone calls and not measure your finger properly for the sizing. Suggest avoid at all cost. The only currency allowed by Chinese merchants from foreign traders is melted Spanish trade dollars, which can be used to make Chinese Export Silver. They use them, abuse them and then let them go!!!! They are the WORST company to deal with for a refund. Customer care will lie about resolving the issue. It is real gold. I absolutely will never shop with Kay's again!!! Yes, BJ925 silver jewelry from China is real silver. Kay is a jewelry company owned by Signet Jewelers that was founded in 1916, and the company is headquartered in Fairlawn, Ohio. Original Price 146.67 This type of data sharing may be considered a sale of information under California privacy laws. In our stores, our Jewelry Consultants are happy to share their expert advice and because there are more than 1,000 KAY stores coast to coast, you know you can find this exceptional service anywhere life takes you. Jean Paul owns Execlo which is based in Antwerp, Belgium. More than 6 million pieces of jewelry for children and teenagers have been recalled by the U.S. Consumer Product Safety Commission due to dangerous levels of lead. I have spent a ton of money at Kay's because of Chris. You should not buy your engagement ring from this jeweler. Family Heirloom Wedding Bands Enter Kay Jeweler, Are Never Seen Again KAY Jewelers, now part of Signet Jewelers in Akron, Ohio, is now the leading jewelry store in America with more than 1,000 stores and a team of dedicated jewelry experts thousands strong, waiting to help you find beautiful pieces to love. We were told the possibility of recovery was highly unlikely. 649 Results. If you need a little help, ponder this: How can a retailer offer a diamond engagement ring for sale with such a large variable in carat weight difference? We were told they hadn't contacted us because my boyfriend's phone number was listed under another name; and they seemed generally disorganized and unprofessional. Prime Try Before You Buy. This cookie is set by GDPR Cookie Consent plugin. These standards are all part of our plan to create memorable jewelry while respecting our planet and upholding human rights in our industry. This is where the fun begins! border: 1px solid #515666; Everyone deserves to receive and give love. We were baffled because we have a Kay's credit card, and have been there several times prior. A lot has changed since then, but love lives on. These include Forever 21 and Walmart, among others. Get buying tips about Jewelry Stores delivered to your inbox. These cookies do not store any personal information. Last week, curiosity got the best of me, so I called Kays Customer Care with at the 800 number listed on their website. Jared the Galleria of Jewelry is owned by a parent company Signet Jewelers Limited, which is based in the UK and is the largest retailer in the US and Canada. } They are a disgusting corporation!! It looked like they played soccer with the ring. Kay Jewelers sells both loose diamonds as well as pre-set diamond engagement rings. I placed an order on December 23 and decided the same day I did not want to make the purchase. Unfortunately it was too small, so he took it to Kay's. Longyuan (Guangzhou) Industrial Development Co., Ltd. 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