Therefore, having water hardness test kits available is always useful. Defective timer. By purchasing the wrong water softener system, youll end up spending more money down the line on all of the above plus ongoing maintenance costs. Beyond office hours a message can be left via the telephone system. Here it is necessary to make you know that you are going to test the calcium carbonate concentration levels to make sure that whether your softener is working or not. That's 12,000 gallons per month for a household of four people. Over a short period of time, those gallons add up fastespecially for larger families or households that have frequent guests, backyard pools, and so on. This build-up can sometimes form salt bridges at the tanks base, preventing your system from softening the water. How Much Does It Cost to Install a Water Softener? As a leader, we refuse to sit quietly. If the digital readout is only displaying the time, even after the unit has been unplugged and reset, there may be an electronic issue that will need to be looked at by a professional. Brine Tank Water Too Low 6. Once detected, you will have to either fix or replace the component. If your water softener is not working correctly, then you must have to do testing first. If you have installed a new unit, then make sure that it is installed correctly. Save my name, email, and website in this browser for the next time I comment. Bypass is off and its plumbed correctly. The float valve is set too high: The float valve controls the level of water in the compartment. Adjust water pressure. Some water softeners allow you to turn the bypass valve off, so thats the first thing to check. While water softening systems protect your appliances against calcareous water, they also prevent narrowing, congestion, puncturing and abrasion of your pipe fittings caused by lime. When a product manufacturer only offers a limited-time warranty, it means theyre aware of a designated time frame in which their products will no longer work efficientlyor break. From there, I can go through all the other settings by repeatedly hitting the ENTER button. Looks like softener is not working as water before and after the softener is having same hardness. That means you get everything you need in a single purchase, and they require less maintenance. Theres no drain hose for overflow, and several customers had issues with overflowing tanks, Some customers had issues with flimsy parts and leaking pipes or tanks. Theyre also easily attainable because theyre not only sold in stores but on Amazon as well. AO Smith Water Softener Problems Here are some of the problems that have been mentioned in reviews regarding AO Smith water-softening equipment: Self cleaning pre filter is small What a great idea by this company to place a built-in prefilter in the system. Waterline is not connected: If the brine tank is not refilling, check if the water softener is connected to your waterline. In case of improper programming, reset your water softener and program the regeneration cycles again. Put two cups of sterilizer into the brine tank, run two or three regeneration cycles, then flush your pumping. Your email address will not be published. Merely replace the valve to solve the issue. Support Documents for All Water Heater Models | A. O. Smith Search For Support Documentation For Your A. O. Smith Signature Series Water Heater You may type any combination of product name, family, size, model number, etc. However, no appliance in this world is fault-free, and neither is Whirlpools water softener. Perhaps the primary concern water softener users are facing is a brine tank full of water. Our Technical Support staff is available from Monday to Friday, from 8.30hrs until 17.00hrs. High quality water heaters and water treatment products | A. O. Smith You must understand that by following me you are accountable for any damage to your property.Also, if for some unfortunate reason, I do give incorrect instructions and something breaks because you followed my instructions, I will NOT reimburse or pay in any way for whatever cost that may be incurred due to following my wrong instructions.Lastly, please don't do anything yourself feel comfortable and confident in doing so.You are responsible for your own safety. (Complete Guide). By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. First, the control valve is set incorrectly. (Complete Guide). hardness on controller is set to incoming water hardness level. ), AO Smith Water Softener Comparison Chart, What We Like About AO Smith Water Softeners, Potential Setbacks of AO Smith Water Softener Systems, AO Smith Water Softeners Review: Our Verdict & The Best Water Softener Alternatives, ion exchange to remove calcium and magnesium minerals, reduce scale buildup in pipes, plumbing, and appliances, certified by NSF International to Standard 44, best water softeners are built to last for decades, require standard maintenance for salt-based systems, SpringWell Salt Based Water Softener System, SpringWell Futuresoft Salt-free Water Softener, AO Smith 35,000 Grain Capacity Water Softener for 2-4 people, AO Smith 40,000 Grain Capacity Water Softener for 3-4 people, AO Smith 45,000 Grain Capacity Water Softener for 4+ people, The all-in-one design of the model is space-saving and simplifies installation, There are three sizes to choose from based on your family size and water usage, The unit offers an efficient performance that adapts to your water usage and minimizes salt and energy use, The system comes with a salt alert, letting you know when to top up the brine cabinet, The 5-year warranty for mechanical and electric parts and the 10-year warranty for the control valve and media/salt tank are reassuring, Many customers complained about poor-quality components, The installation instructions could be clearer, AO Smith 30,000 Grain Capacity Premier Series Water Softener for 2-4 people, AO Smith 50,000 Grain Capacity Premier Series Water Softener for 2-4+ people, Choose between two capacities based on your household size and water usage, Compact design for easy installation and saving space, The unit uses salt-sensing technology in the brine cabinet to reduce salt, energy, and water use, The battery backup offers power loss protection, saving your settings. Unless the salt level in the tank drops considerably to around of the tanks volume, there is little chance to spot water in there. Replace it if necessary. At GoodFor, We ensure our products have the backing of reputable organizations because we believe in backing up our work with science. Soft water should now start flowing through the system. You may face a great deal of problems in your household or business due to the usage of hard water. Dont waste your time or money on an unreliable product that doesnt come with the necessary certifications OR isnt transparent about their materials and manufacturing processes. Thats 12,000 gallons per month for a household of four people. Check your brine tank to ensure that it contains enough salt. Most water pitcher filters will work to give you pure, clean drinking water. A salt bridge is a hard, crusty formation on the surface of the salt level. Here, we are going to discuss all these reasons along with giving their solutions. The Puronics Hydronex C model was designed to filter up to two million gallons of water before needing to be serviced. There are several features of AO Smiths water softeners that are intended for user convenience. So, to solve this issue, you can drain the tank manually and then clean it thoroughly afterward. (Important Facts Explained)Continue, Read More Water Softener Leaking: (Reasons And Solutions)Continue, Read More Best Sediment Filters for Well Water (Reviews & Guide 2023 Edition)Continue, Read More How Much Salt Does A Water Softener Use? Innovating for Tomorrow. The Puronics Water Softener by the GoodFor Company, on the other hand, is tested and certified by all three organizations to ensure their customers health and safety. Manufacturer methods vary, so make sure to follow the suggested method when packing fresh salt. I am NOT a professional in anything I do on my videos. Set the float valve lower to fix the problem. Water softeners, like any other systems that rely on manual settings and inputs, are subject to operation errors. Identifying the right reason why there is water in the salt tank can help you troubleshoot the unit correctly. If the pressure is normal, check out: Constant draining is the result of a system stuck in the regeneration phase. While the opening scenario sounds dreadful, the reality is that a plumbing issue can happen at any time including on holidays or in the middle of the night when youre sound asleep. Claims that the systems are made in China dont appear to be true, as AO Smith has several manufacturing facilities in North America. The bypass valve is usually positioned on top of the water softener media tank. The water softener could be disconnected from your water supply, but you will also want to check if the brine tank is connected to the water softener. Just be aware that its not as solidly built as some of the best traditional two-tank water softeners. Worn out resin bed. Especially well water has all these hard water characteristics, we use, If you have installed a new unit, then make sure that it is. Smith high capacity water softening systems are custom designed to meet your requirements. Check/replace faulty circuit switch. Your email address will not be published. First, the control valve is set incorrectly. One other thing I would check is if the settings are correct - did the installer program the correct hardness level in it? The exact frequency of regeneration depends on the size of the tank and the grains of hardness in your water, and which regeneration setting you choose. They also require constant filter changes, which are also sold separately. Ao Smith Water Heater Troubleshooting & Repair | Repair Clinic Identify Problem Find Solutions Back Water Heater Repair Help Need help finding your model number? So, if this is the case, then you have to clean or sanitize the resin bed. If the range is between 60-120 mg/l, then the water would be considered moderately hard. Looks like softener is not working as water before and after the softener is having same hardness. 2023, A.O. Here's what you need to know: Water softeners add sodium ions to soften hard water, but their excess addition gives your water a salty taste. Turn off the water softener (unplug the appliance, too), and use a wet-dry vac to remove everything from the brine tank. Computerized on-demand regeneration requires only 12 to 16 gallon of water and 2.5 to 4 lb. Clean or replace brine float assembly. To make things easy, read my tips and advice and learn how to fix the most common water softener problems I have encountered over my professional plumbing career. So, never forget to check that hard salt crust. It all seemed to work fine. Also, it is required to repeat the steps that you did when the small amount of water was entering into the brine tank. If the pressure is still low, then the problem is elsewhere. The AO Smith softeners both have salt-sensing technology, which provides a tailored regeneration cycle based on your water usage (depending on how you set up the system). These appliances are known for their quality and minimal problems, but they could stop working correctly now and again. document.write(intYear); By applying through our Technical Support Group, you can request a visit from the Service Department. One of the main causes this could happen is the build-up of salt in the brine tank. If salt mushing is there at the bottom area of the brine tank, then it must be cleaned thoroughly. Wondering what to do. Our Technical Support staff is available from Monday to Friday, from 8.00hrs until 17.30hrs. Just got mine installed yesterday and the hardness is the same. If you suspect a blockage, check the piping and the rest of the system to identify it, then remove the blockage. By Phone. Controller also shows water is flowing when the faucet is left on inside. Download the general sales terms and conditions. Filter. But, if it is not moving freely, then it is necessary to clean your brine tank thoroughly. You can scour the AO Smith website and do additional Google searches, but theres no mention of the materials that their water softeners are made from. Thanks to their high quality resin and high-tech regeneration techniques, our A.O. When the water level in the tank reaches the floater, the brine tank is closed from the water supply. Water Softener Problems Salt Bridges 3. Open the top, disassemble the nozzle, replace the broken gasket, and put everything back together. The system is too small: Improper sizing can cause low water pressure. A.O. A typical AO Smith water softener will filter out 600,000 gallons before needing a new filter or servicing. In some cases, they can break or lose their potential, requiring you to replenish salt more often. Here are the most common reasons why water could gather in the salt tank: The water softener is too old: These systems have a life expectancy of around eight years, after which they degrade quickly. By contacting our Technical Support Group, you can request a visit from the Service Department. Someone suggested the bypass is open or the plumbing is wrong. Weve all seen disgusting brown water flowing out of the tap at least once. Use the tools below to help find the right product PRODUCTS Water Heaters Water Softener Problems with the Resin Beads, 8. You should call in a plumber or have the water softener fixed professionally in case of low water pressure or a broken switch. Rub resin beads between fingers. Faulty water softener components. The AO Smith water softeners are certified by NSF International to Standard 44 for the reduction of barium and radium, and for hardness reduction. As an Amazon Associate I earn from qualifying purchases. Therefore, if the softener head is displaying the wrong recharging time, then it must be adjusted accordingly. Clean or replace your brine screen or injector. Andrew has conducted residential and commercial plumbing jobs throughout the state and currently works for one of NYCs largest plumbing companies. Why Does My Softened Water Have a Salty Taste? The softner has a setting for starting hardness. If the waterline is connected, check to see if any valves or controls block off the brine tank. If your water softener is leaking from the top, there are a few common culprits. Open the soft water faucet to clear the water pressure. About Us. I love that you talked about how the repair would only take 20 minutes of your time. Its not worth the headacheor putting your familys health at risk. If the control panel is turning on, but the buttons dont work, order a new clip and change following the steps in your products manual. The brine tank will need to be completely cleaned and properly repacked to fix the issue. Smith Water Softener Unboxing and Review + DISASTERhttps://youtu.be/xQQgVPmsQgAFull Detailed Installation Video on link below:https://youtu.be/fRI2D9P0jW8---------------------------------------------------------------------------------------------------------------------------------------------DisclaimerFollowing disclaimer is for all my videos posted on my channel including but not limited to reviews, repairs, automotive, household repairs, computers, electronics etcI am a Do It Yourself person, also known as DIY/mechanic. Earn from qualifying purchases have a Salty Taste the bypass valve off so... First thing to check the float valve lower to fix the problem is elsewhere in! Is between 60-120 mg/l, then you must have to do testing.. Throughout the state and currently works for one of the system then remove blockage. 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