Was told the second I sat down that the person didn't know that I was coming in and my CV had been dumped on her desk so she had to be quick. It is based on a set of scenario questions. If your ambition is to work at Morrisons as a graduate or to reach a managerial role within the company, you will find all the resources you need to help you ace the recruitment process here. To outshine your competitors for one of those coveted jobs, solid preparation is essential. Basic questions like why do you want to work for morrisons, what is your availability and some ice break questions such as what I was studying etc. Expect to be presented with data about a retail company in the form of data or graphs. I recommend anyone to give a shot as it gives you good time to practice and learn how to be successful at an interview. Many people find the group exercise daunting and are unsure if they should attempt to control the conversation or should sit politely listening to the all-round conversation. Depending on the role, you may be invited to a face-to-face interview or an assessment centre. What would you do if somebody came in with a product they had bought the previous day and wanted a refund describing the product as faulty? Make sure you have read the advert for the vacancy so that you know what skills, experience and personal qualities we are looking for. Fairly straight forwards, application questions online then one in-person interview which was no longer than 20-30 mins, very relaxed and informal. Do you help them? Weve 545 tractor units and 1,650 trailers. I was a little shocked by her attitude towards refunds and the store. Anonymous Interview Candidate in Milton Keynes, England, I applied online. I interviewed at Morrisons (Glasgow, Scotland). Phone call and the invited to a Face to face Interview at the morrisions location applied for. Anonymous Employee in Chelmsford, England, I applied online. Very simple, no pressure. After the interview, I was advised all candidates would be contacted the following week to let them know either way. Are you a person who can think of new and fresh ways of doing things? Anonymous Interview Candidate in Milton Keynes, England, I applied online. Morrisons Application Process 1 Online Application 2 Psychometric Tests 3 Video Interview 4 Assessment Centre Morrisons Aptitude Tests Morrissons Situational Judgement This untimed test is designed to test your likely approach to work and if you fit in with the companys core values. Then contacted shortly after inviting me to an induction. Then mostly explaining the role/ asking min and max hours/ clothes size. Was told the second I sat down that the person didn't know that I was coming in and my CV had been dumped on her desk so she had to be quick. Got a call the following day with an offer and started training a few days later. To get a feel for this assessment, try a free sample test here. Our Manufacturing and Logistics sites have lots of opportunities with various shifts, full time or part time, permanent and temporary! Customer assistant questions on the job type style, self introduction and my working history and role play at the end. It is based on a set of scenario questions. Interview was fine, took a few days to hear back from them. They explain that the 2 cream donuts were not fresh. You will first attend to a group interview and then one to one interview with a HR Manager. Keep typing - there needs to be at least 4 letters to match jobs. Our Manufacturing and Logistics sites have lots of opportunities with various shifts, full time or part time, permanent and temporary! In this video I will teach you how to ace the most common questions that Morrisons asks in their job interviews. 1) A regular customer returns to the store with a receipt however does not have food. I applied online. Morrisons Interview Questions and Answers 1. A week later, I emailed as I still hadnt heard anything back but still had no response. The process took 1 week. Be the first to find this interview helpful, - Dallas-Fort Worth, TX, United States Area, - Newcastle upon Tyne, United Kingdom Area. 4 Morrisons Customer Assistant interview questions and 4 interview reviews. Take a deep breath and keep calm nobody knows you better than you. It also provides materials to prepare for all aspects of the recruitment process. During the day, you can expect to complete some or all of the following exercises depending on the role you have applied for: If this is your first time attending an assessment centre, the experience can appear daunting. If you are a graduate, you will be asked to do the following online tests: In the SJT, you are presented with workplace scenarios and asked how you would respond in certain situations. Company. Suddenly taken from doing assessments in solitude to doing them in the company of others. Let JobTestPrep help you prepare for the assessment centre part of the Morrisons recruitment process. Be the first to find this interview helpful, - Dallas-Fort Worth, TX, United States Area. The question section of the interview was fine if not a little unprofessional, I remember at one point the women interviewing me turned around and said "oh it doesn't matter if they lose a couple of quid, they can afford it". Your responses to SJT questions give an insight into the type of person you might be in the workplace. However, verbal reasoning is looking at your deductive skills and ability to select relevant information from a text and with limited time at your disposal. Tell me about yourself. You will be required to read 3-4 short passages and answer 4 multiple-choice questions on each passage. Really poor for an employer to be ghosting candidates when they told them they would be contacted regardless of the outcome. MORRISONS CUSTOMER ASSISTANT Professional Summary Experience Company Name, November 2020-Current Currently under going my fish apprenticeship - serving customers, understand Natasha law, help by preparing fish for customers, taken pride in hygiene, offering Cooking tips. What would you do? I applied online. The main thing is to come across eager to learn and positive. Group Exercise: 2 full-length practice tests. It was a calm environment and easy going. I applied online. Skills like making logical sense, listening and taking other peoples opinions on board, respecting a colleagues opinion are all equally important. Every day is challenging and fast-paced. Its a good idea to re-read your CV before uploading it to make sure youve included everything you want to and there are no spelling mistakes. Your day at the assessment centre begins with a short video about Morrisons where you are reminded again about Morrisons core values. When answering, your responses must focus solely on what is contained in the passage. Morrisons Customer Assistant, Company Name, September 2018-Current Questions ask you to respond to statements such as: You can consider this questionnaire as a type of personality test. I would not say the questions were overly taxing, just mainly based on the morrisons 6 key working ethos. 3) Give me an example of a time when you succeeded in life? Expect to be presented with information that has to be sorted and tasks that have to be prioritised. Submitted my CV and was invited for an interview pretty quickly where I was told about the range of roles available and a portion of the interview was trying to determine where I'd fit best. Originally they phone to discuss interview details and then it is straightforward after this, The process took 5 days. Was in person. Congratulations on getting to this stage! Re-read your CV and think about why youd be good for the role. I am a PhD student researcher at the University of Reading, with a focus on improving nutrition of older adults through technology design and personalised advice. It is easy to assume that a verbal test assesses your spelling and grammar. Also asked what is your biggest achievement to date. All of the previous assessments have been conducted in your own familiar place. I applied online. The manager was chilling and asked easy and basic answers. Ensure you let them see you have studied up on the company. I interviewed at Morrisons in Sept 2022, easy and friendly interview, did not receive an offer as morrisons were experiencing some issues at the time of interview so did not get back to me with an offer, I applied online. Get started with your Free Employer Profile. Just a chat talking about my experiences and what department I wanted to work in. To get a headstart on this, try a free sample SJT here. Around 12 questions over 30 mins. Do you have a can-do attitude where you will willingly overcome obstacles to get a task done? 1 Month 49. These are the typical duties of a Customer Assistant: Greeting customers with a positive attitude Assisting customers on the sales floor Ensuring good customer interactions Following the company sales process and company policies Completing sales transactions or customer refunds Balancing the cash register Keep typing - there needs to be at least 4 letters to match jobs. Job title: Business Support Manager - Information Services Contract: Permanent Location: Burford, OX18 4PF (with hybrid working - 2 days a week in the office) Salary: 28,982 to 33,700 per annum Closing date: Tuesday 14 March 2023 Interview date: Thursday 23 March 2023 Blue Cross is one of the UK's leading animal welfare organisations for animals. I interviewed at Morrisons (Glasgow, Scotland). Would you offer a refund? I interviewed at Morrisons (Glasgow, Scotland) in Jan 2023. Customer Assistant - Caf . Bear in mind that you will essentially be talking to yourself while answering the questions, something you may need to get used to before starting on the interview. They read from a guide for the position. Morrisons use the Saville numerical reasoning test. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Interview process at Morrisons superstore Overall experience Poor Excellent Easy Difficult Interview process length About a day or two 39% About a week 35% About two weeks 16% About a month 6% More than one month 4% Most reported steps On-site interview 68% Group interview 19% Phone call/screening 15% Problem solving exercises 13% Background check Free interview details posted anonymously by Morrisons interview candidates. Anonymous Employee in Chelmsford, England, I applied online. Our Customer Assistants work together as a team to ensure their store is clean, tidy and well-ordered so that customers can get the products they love and need. The process took 1 week. Right to work in the UK | Asked a couple of what would you do? questions, such as if someone came into the shop and needed help finding products. In person interview during covid peak in 2020, interviewer was friendly and questions were straightforward, more like a conversation than an interview. Before approaching the test, it is recommended you brush up on your knowledge of the qualities Morrissons look for in an employee. 4) You just finished your shift and while leaving you see a colleague struggling to unload a new order that arrived. Customer Assistant Job Openings Morrisons Newington. What is the interview process like at Morrisons? Was in person. Take a deep breath and keep calm - nobody knows you better than you. And youll be at the heart of the action, delivering a great service. Do you try to bring out the best in yourself and in your colleagues? I interviewed at Morrisons. The interview was held in the at the time closed cafe due to covid and I felt completely comfortable during my interview. Then contacted shortly after inviting me to an induction. Morrisons encourage their employees to grow and develop. Go to the customer service desk at the store and let them know you're there for an interview. I interviewed at Morrisons (Chelmsford, England) in Nov 2022. It looks at how you would deal with each one. Sorry - No pages within the careers website match your search term - try a different keyword? If a customer comes in and asked for a refund, she had the receipt but not the product what do you do? You can expect to get a link to an online video interview and must answer the questions via webcam. It looks at how you would deal with each one. Using Job Test Prep, you will get information on the format of the tests you will have to do. No goodbye from anyone, I just had to walk out. Start typing a job title, location, or team name to see matching results here. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Take our'Life at Morrisons' quiz. I would not say the questions were overly taxing, just mainly based on the morrisons 6 key working ethos. Prepare some questions to have at the end for the interviewer. Remind yourself you deserve this and give it all youve got! I interviewed at Morrisons (London, England) in Mar 2022, It was Straightforward. A lot of practice is necessary to answer accurately within this time frame. When you start with us you will be given a full induction to Morrisons as a company, youll have a tour of your store, get to meet your colleagues and well talk you through your role and our commitment to putting customers first. Asked a couple of what would you do begins with a receipt however does not food... Yourself you deserve this and give it all youve got a deep and. Coveted jobs, solid preparation is essential interview during covid peak in 2020, was! Anyone to give a shot as it gives you good time to practice and learn how to the... Location, or team name to see matching results here your CV think! More like a conversation than an interview data or graphs Face to Face interview at the end for interviewer. In and asked easy and basic answers the qualities Morrissons look for in an Employee how to ace the common... Her attitude towards refunds and the store and let them know you & x27. ) give me an example of a time when you succeeded in life take a deep breath keep! Customer assistant questions on each passage, England, I emailed as I still hadnt heard anything but... You might be in the form of data or graphs previous assessments have conducted! Suddenly taken from doing assessments in solitude to doing them in the workplace answer the questions were taxing. 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